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Pub, Bar & Restaurant Injury Claim Experts
bar, restaurant & Nightclub claims
If you have been injured while visiting a social venue such as a pub, bar or nightclub, or have suffered illness following a meal out at a restaurant or cafe, we understand how distressing it can be and are here to help.
Our approachable team of specialist solicitors have considerable expertise in handling pub, bar, and restaurant accident & injury claims and will work tirelessly to ensure you are awarded the maximum compensation available to you.
We have helped hundreds of people claim for accidents and injuries sustained in pubs, bars and restaurants and understand the arguments that bar owners, restaurateurs and insurers try to use to negate their liability. With this knowledge and experience, you can be confident that we will build the strongest case possible on your behalf.
We will handle your case on a No Win No Fee basis, meaning that in the unlikely event that your claim is unsuccessful, there will be no legal fees for you to pay, so No Win No Fee = No Risk To You.
By utilising our years of experience of successfully settling pub, bar and restaurant claims, you have the peace of mind that using one of our specialist injury solicitors ensures you have the best chance of winning your claim and receiving the maximum amount of compensation that you and your loved ones deserve.
So, if you have suffered a pub, bar, or restaurant injury due to negligence of the venue staff or due to the behaviour of other patrons or customers and would like free expert legal advice prior to starting your compensation claim, call PSR Solicitors now.
Pursuing compensation for your accident is not something you have to do on your own, you need specialist advice.
Trust us to help you.
I found PSR solicitors very help full and professional in their handling of my claim and would recommend the firm to any one.
I’m incredibly grateful to all at PSR Solicitors. I was sceptical at first of the ‘No Win, No Fee’ basis simply due to never taking legal action before. However, I will have no hesitancy recommending you to other who find themselves in similar circumstances. I’m really pleased with the result.
They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.
Accidents in bars, clubs, cafes and restaurants cover a wide variety of different type of accidents. They range from slipping accidents on a wet dance floor, high heels getting stuck in a hole up to waiters spilling hot drinks and food poisoning.
In all of these places, the owners have a duty to ensure that you are reasonably safe whilst you enjoy their food, drink and hospitality. In return for payment for their goods you hand over control to the owner and they take on responsibility for your safety and well-being. If they fail in this duty and you suffer and injury then they are likely to be held at fault.
If you are looking to claim compensation for a personal injury and you want free advice from a fully qualified solicitor then please contact us now.
Using one of our specialist Injury solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis.
This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
When considering claiming compensation for an injury or illness acquired in a social venue such as a bar or restaurant, there are two types of compensation that your solicitor will be seeking on your behalf, general damages, and special damages
The general damages element of your bar or pub compensation claim relates specifically to the injury itself and is designed to compensate you for the pain, suffering and loss of amenity that you have endured and will consider three main factors:
The general damages figure for any pub or restaurant injury compensation claim is determined by the specific details of the incident and the type and severity of the injuries sustained. This element of any compensation award is variable although there are guidelines set out by the Judicial College, to which the courts and insurance companies will often refer.
The special damages element of your pub or bar injury compensation claim relates to any financial losses or financial costs incurred as a result of the injury and will include:
Special damages are relatively straightforward to calculate because they specifically reimburse the victim for any pub, bar, restaurant, or cafe injury-related costs, as well as recompensing them for any injury-related expenses going forward, a figure that your solicitor will calculate with assistance from the appropriate medical professionals.
In cases where liability and negligence have been proven beyond all reasonable doubt, it is normal for the venue owner to agree to settle out of court. This would involve your legal representatives sitting down with the venues insurers and negotiating a settlement that both parties are comfortable with. In cases where the venue owner refutes allegations of negligence and no admission of liability is forthcoming, this will ordinarily lead to a court case, where the judge will review the relevant evidence from the defence and prosecution and then make a judgement.
In cases of split liability, the intervention of a judge will often be required to establish to what degree each party was responsible and therefore, what levels of compensation the claimant is entitled to.
While the media tend to focus on pub, bar and nightclub injuries sustained due to violent criminal behaviour and excessive alcohol consumption, many injuries acquired in social venues are down to the venue’s negligence in its duty of care towards the customer. There are many other common injuries suffered on pub and bar premises leading to injury compensation claims which include:
Unfortunately, many victims sustain their injuries due to trips and falls. These injuries could be due to faulty or inadequate lighting, causing the victim to trip on an unseen step or could be as a result of tripping on an unsecured carpet or floor tile.
Poorly maintained and damaged furniture can also result in injury. If a customer sits on a damaged chair or bar stool, and that item of furniture then proceeds to collapse, causing injury, then the venue has breached its duty of care towards the customer.
It is unreasonable to expect a venue to mop up every spillage the moment it happens but if there is evidence that they were aware of a potential slip hazard, such as a leaking roof or flooded toilet, and a customer slips and injures themselves, then there is potential for a personal injury claim.
If a venue knowingly exceeds their capacity and a customer is injured as a direct result, then that venue has failed to ensure the safety of its customers and can potentially be held liable for the customers' injuries.
In cases where customers suffer food poisoning, having eaten in a venue that prepares and serves food and if the illness can be directly attributed to the food served by the venue, then the customer has grounds to pursue damages from the venue.
Whilst a venue cannot be held responsible for customer scalding themselves by knocking a cup of tea into their own lap, they can be held accountable if the injury is sustained by an accident involving a member of their staff, such as an incident that occurs during serving the customer, then the customer would have a valid claim for compensation.
Sadly, as mentioned above, some injuries sustained in pubs, clubs and bars are as a result of violent criminal behaviour and these are treated slightly differently to the injuries described above.
So, if you have suffered a criminal injury in a pub, bar or club, you need to first ensure you have reported it to the police, then, if you have decided you would like to make a criminal injury compensation claim, call PSR’s team of Criminal Injury Compensation Claim Lawyers for expert legal advice on how to claim the compensation you are owed.
If you are looking to claim compensation for an accident in a food and drinks establishment and you want free advice from a fully qualified solicitor then please contact us now. Using one of our specialist personal injury claim solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis.
With offices in Colwyn Bay, Ellesmere Port, Rhyl, Shotton, Wrexham, Wallasey, and Chester, PSR is a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.
Our enviable reputation for successfully settling bar, pub and restaurant compensation claims means that we regularly act for clients on restaurant and pub accident claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognised expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.
The team at PSR solicitors is best placed to help you with your Cafe, Bar, Pub, or Restaurant Accident Compensation Claim so for confidential, professional legal advice don’t hesitate to contact us today.
If you have been involved in an accident or been injured in any way in the past three years, through no fault of your own, contact us today and speak to one of our team so that we can help you get your life back on track.
Richard Layfield LLB
Solicitor - Head of Personal Injury
I've been a Solicitor at PSR Solicitors since March 2013 and am head of Personal Injury throughout the firm as well as having full responsibility for managing the Rhyl office.
I completed both my Law LLB and LPC degrees at Cardiff University, graduating in 2008 and 2009 respectively. Thereafter, I completed my 2-year training contract at a firm based in Cardiff, then I was retained by this firm as a Criminal Defence Solicitor until I decided to relocate up to North Wales.
As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.
Outside of work I'm a keen rugby fan, who enjoys running and travel.
Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Paul Rossiter
Paul Rossiter LLB Law
Managing Director
I qualified as a solicitor in 1998 and worked as a Personal Injury Specialist throughout my legal career, dealing with high value serious injury cases obtaining both compensation and rehabilitation for my clients. I was a member of APIL (Association Of Personal injury Lawyers) and recognised by the Law Society as being a Senior Personal Injury Solicitor.
After working in various law firms, both small high street firms and a larger practice in Manchester, I saw a gap in the market for a high quality practice that had the same core high street values of being personable and approachable and combining them with the efficiency and professionalism of a larger practice. PSR Solicitors was therefore established in 2009 and since then PSR Solicitors has provided high quality legal services to local clients throughout North Wales and Cheshire.
I live in Chester with my young family and 2 dogs and enjoy regular holidays along the coast of North Wales and Ibiza.
I have recently been asked to join the board of trustees at Platform For Life, a mental health counselling charity in Chester. Good mental health is the foundation of a more fulfilled, happy and healthy life, yet many families struggle to access the help and support they need to achieve it. Platform for Life offers free local counselling and play therapy for families who would otherwise not be able to afford it.
Richard Layfield
USUAL LOCATIONS: Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Mark House
Mark House LLB
Solicitor - Head of Litigation
USUAL LOCATIONS: Shotton Office, Wrexham Office, Colwyn Bay Office, Wallasey Office
I completed my law degree and legal practice course at Nottingham Law School, before qualifying as a solicitor in 2004. I then worked at a specialist personal injury firm in the East Midlands and a leading regional firm, before joining PSR in 2017.
With PSR I've continued to specialise in acting for Personal Injury claimants and have developed a keen understanding of the procedures and tactics involved in pursuing a claim, as well as the difficulties and concerns faced by people who have suffered as the result of an accident.
Since 2014 I've been proud to help hundreds of people. I've represented the public in all manner of injury claims, including serious orthopaedic injuries, brain damage, and psychological trauma. I was instructed to deal with claims for clients in the aftermath of the Potters Bar rail crash and the Penhallow hotel fire.
In addition, I represent clients in relation to all manner of disputes. I have dealt with professional negligence claims, such as those against solicitors and builders. I have helped clients recover money which is due to them and to dispute invoices which have been sent to them. I have helped business defend claims against them. I have tackled neighbour and boundary disputes.
I live locally to the Colwyn Bay office, and outside of work, I enjoy taking advantage of the coastal and mountain outdoor activities which are available on the doorstep. I'm also heavily involved with an outdoor pursuits charity, which I find an enjoyable and rewarding way of using my free time.
Jasmine Simpson
Jasmine Simpson LLB (Hons)
Solicitor
USUAL LOCATIONS: Rhyl Office, Colwyn Bay Office
I joined PSR Solicitors in May 2022 as part of their first cohort of Trainee Solicitors. After being admitted as a Solicitor in August 2023, I joined the firm's Litigation Department.
I completed my Law degree at The University of Liverpool in 2018, then went on to complete the Legal Practice Course at The College of Law, Chester.
Outside of work I enjoy making the most of living in North Wales and often spend my weekends on the Llyn Peninsula. I also enjoy going to the gym, skiing holidays and travelling to warmer destinations.
In order to pursue a bar, club, or pub injury claim, you are required to prove beyond a reasonable doubt that the venue staff have been negligent and that their negligence is responsible for your injuries. There are many ways in which a bar, pub, club, or restaurant owner can be negligent, the most common examples include:
If you are unable to prove negligence, then it is very unlikely that your compensation claim will be successful. There will be instances where an accident occurs and the customer has done absolutely nothing wrong, suggesting a compensation claim may be a valid option. However, if the venue owner or manager has fulfilled their duty of care and has done everything they possibly could to ensure the safety of the premises and their customers, then they may have a valid defence against the claim.
On the flip side, there may be incidents where the customer has consumed excessive alcohol prior to the injury, presumably compromising their right to claim compensation but this is not always the case. If the pub or club owner or manager has failed to ensure the safety of their customers, be it a wet floor due to a faulty toilet or an item of inadequately maintained furniture, it is still possible the victim may be entitled to make a claim with split liability.
In cases of split liability, the compensation awards are adjusted to reflect the degree of liability of each party, so if the claimant was deemed to be 50% responsible for the accident and their own injuries, then they would receive just 50% of the overall compensation award.
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