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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
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Our offices will be closing for the Christmas and New Year break from 5pm on Tuesday 23rd December, and will reopen at 9am on Monday 5th January 2026.
GP & Doctor Negligence Claims
If you have been injured or your condition has worsened due to negligent care from a GP, our experienced GP Negligence Solicitors can help you explore whether you may have grounds to bring a claim. Most people in England and Wales place a great deal of trust in their family doctor. In most cases, GPs provide safe, professional care. But when standards fall short and mistakes are made, the consequences can be serious.
At PSR Solicitors, we understand how frustrating and distressing it can be when a trusted family doctor gets things wrong. We support individuals and families across England and Wales who are pursuing GP negligence claims, helping them to secure the compensation they deserve and the answers they need.
With our dedicated medical negligence solicitors managing your case from the outset, you’ll receive clear advice, regular updates and the support you need at every stage. PSR Solicitors is a Lexcel-accredited firm, recognised for excellence and trusted by clients throughout England and Wales in complex GP Negligence Claims.
To speak to our GP & Doctor Negligence Solicitors about your experience, call us on on the number at the top of the page or use the contact form on this page for a free and confidential consultation.
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My case was handled in a courteous and professional manner from beginning to end. I was kept informed throughout and the settlement obtained was very satisfactory.
I’m incredibly grateful to all at PSR Solicitors. I was sceptical at first of the ‘No Win, No Fee’ basis simply due to never taking legal action before. However, I will have no hesitancy recommending you to other who find themselves in similar circumstances. I’m really pleased with the result.
GP negligence happens when a general practitioner provides care that falls below the standard expected, resulting in harm that could have been avoided. This might be due to a single serious mistake, such as failing to spot a clear symptom, or a series of smaller oversights that together cause lasting damage to a person’s health.
GPs are expected to follow professional guidance, respond appropriately to symptoms, and refer patients for specialist care when needed. When a doctor fails to investigate properly, makes the wrong clinical judgement, or delays action, it can result in serious consequences , especially if it leads to a condition worsening or being left untreated.
We regularly see cases involving missed diagnoses, incorrect prescriptions, failures to refer to hospital specialists, or a general lack of follow-up. Many people come to us after feeling dismissed or ignored during appointments, only to later discover that more timely or thorough care could have made a significant difference.
Of course, not every poor outcome or error will lead to a compensation claim. Sometimes a GP may make a difficult decision in good faith that turns out not to be effective. But if the care clearly fell short of accepted medical standards and this has caused harm, there may be a valid claim for GP negligence compensation.
At PSR Solicitors, we work with independent medical experts to examine your treatment and help determine whether it meets the legal threshold for negligence. If we believe the care you received was unacceptable and caused you avoidable harm, we will guide you through your options with clarity and support.
Negligence in general practice often happens in the early stages of a medical journey, when symptoms first arise and critical decisions must be made. While GPs are trained to identify risk factors, make timely referrals, and manage ongoing conditions, mistakes in these early interactions can set off a chain of events that causes serious, avoidable harm.
At PSR Solicitors, we deal with a wide range of GP negligence claims. Some of the most common issues we come across include:
One of the most frequent forms of GP negligence involves failing to recognise the signs of a serious condition. A patient may present with clear symptoms that are dismissed as minor or attributed to something else. This is particularly concerning in cases involving cancer, sepsis, stroke or heart problems, where early detection is vital. A delay in diagnosis can allow the condition to progress unchecked, leading to worse outcomes and more intensive treatment.
We regularly assist clients with both Medical Misdiagnosis Claims and Delayed Diagnosis Claims, where earlier intervention could have changed the course of their illness.
GPs are not expected to diagnose or manage every condition themselves—but they are expected to recognise when specialist input is needed. Failure to refer a patient to hospital or for diagnostic tests can cause dangerous delays. We often see cases where a patient has repeatedly raised the same concern, only to be told it was not serious, until the situation became urgent.
If you have suffered harm because your GP failed to refer you appropriately, we can help you assess whether you have grounds to bring a GP negligence claim.
Mistakes involving medication are a common issue in general practice. This may involve prescribing the wrong drug, failing to check for allergies or interactions, or continuing a medication that is no longer appropriate. Prescription errors can cause anything from mild side effects to serious health complications, especially for older patients or those with multiple conditions.
These mistakes often occur due to rushed appointments, incomplete notes, or a lack of follow-up.
When blood tests, scans or other investigations are arranged, it is the GP’s responsibility to ensure that abnormal results are followed up and communicated. We see many cases where results are received by the surgery but never passed on to the patient—or where no action is taken despite clear clinical findings.
In these situations, opportunities to begin treatment early may be missed, resulting in deterioration that could have been avoided.
Many patients rely on their GP to monitor and manage chronic illnesses such as diabetes, asthma, hypertension and mental health conditions. When care is poorly coordinated, reviews are missed, or symptoms are not taken seriously, the consequences can be significant. Negligence in managing long-term conditions can lead to avoidable complications, hospitalisation or lasting disability.
Mental health concerns should be taken seriously in general practice. Sadly, we often hear from families who tried to get help for a loved one only to be turned away or prescribed basic medication without proper assessment. If signs of serious mental distress are missed, and this results in harm or suicide, a claim for doctor negligence may be possible.
While compensation cannot undo the effects of poor care from a GP, it can ease the financial and emotional strain that often follows. If you have suffered harm because of a doctor’s failure to diagnose, refer, or treat you properly, a successful claim can help you access the support you need to recover and move forward with confidence.
Depending on your circumstances, compensation may cover:
In some cases, we may also recommend setting up a Personal Injury Trust. This can help protect your compensation from affecting your eligibility for means-tested benefits, ensuring that the financial support you receive can be used for your recovery without unintended consequences.
At PSR Solicitors, we believe that anyone seeking help from their GP deserves to be treated with care, attention and professionalism. When that standard is not met and your health suffers as a result, you are entitled to seek accountability and compensation. Our job is to help you do that with clarity, compassion and confidence.
Our solicitors have significant experience handling GP negligence claims, including cases involving delayed diagnosis, failure to refer, incorrect prescriptions, and poor management of ongoing health conditions. We understand how upsetting it can be to discover that a trusted family doctor failed to act properly and how important it is to get answers and recognition for what you’ve been through.
We are proud to represent clients from all parts of England and Wales, offering expert legal support wherever you live. While our offices are based in Colwyn Bay, Rhyl, Shotton, Wrexham, Chester, Ellesmere Port and Wallasey, our reach extends far beyond the local area. Whether you’re in North Wales, the North West, or further afield, our dedicated legal team is ready to help. Our reputation for high-quality legal advice and successful outcomes means we are regularly instructed by clients nationwide, including those referred to us by previous clients and other professionals.
We offer no win, no fee agreements wherever appropriate, so you can pursue your claim without the worry of upfront legal fees. If your case is not successful, you won’t have to pay us anything—giving you one less thing to worry about during what may already be a difficult time.
Our focus is always on securing justice, acknowledging the impact of negligent treatment, and helping you move forward with the support you deserve. With PSR Solicitors by your side, you can be confident your case will be handled with expertise and care.
Frequently Asked Questions about GP Negligence Claims
Yes. One of the most common forms of GP negligence involves failing to refer a patient for further investigations or to a specialist. If this failure caused a delay in diagnosis or treatment that led to harm, you may be entitled to claim compensation.
If you visited your GP multiple times with symptoms that were not taken seriously, and it later turned out you had a more serious condition, there may be grounds for a claim. We can help assess whether a different course of action would have been expected from a reasonably competent GP.
In most cases, you have three years from the date of the negligent care—or from when you first became aware that something went wrong. However, there are exceptions, particularly if the patient is under 18 or lacks mental capacity. It’s always best to seek legal advice as early as possible.
Yes. Claims are made against the GP’s insurer or relevant NHS body, not the individual doctor personally. The fact that they have moved on or retired does not prevent you from bringing a claim if negligence occurred.
Prescription errors by GPs can lead to serious side effects, allergic reactions, or worsening of your condition. If your doctor prescribed the wrong drug, incorrect dose, or failed to check for contraindications, and you were harmed as a result, this may form the basis of a GP negligence claim.
If you have suffered harm as a result of poor treatment or advice from a GP, you do not need to face the consequences alone. At PSR Solicitors, our specialist GP negligence solicitors will listen carefully to your concerns, help you understand what went wrong, and provide clear, honest legal advice tailored to your individual circumstances.
We offer free initial consultations and, where appropriate, no win, no fee funding—so you can bring your claim without worrying about upfront legal costs. All enquiries are handled in strict confidence, and we’ll always speak with you in straightforward terms, without unnecessary legal jargon.
To speak to a solicitor about your potential GP negligence claim, call us today on 0800 020 9167 or complete the online enquiry form. A member of our team will be in touch promptly to help you take the first step toward justice and compensation.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you—every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Alyssia King
Danial Barrett
Trainee Solicitor
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