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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
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From the 6/1/22, as part of our Covid secure measures to provide the safest environment for our teams and clients, our offices will operate with reduced staff. We kindly request, that should you wish to visit an office in person that you first arrange an appointment time by phone or email.
Bus Accident Injury Claim Experts
If you have been injured in an accident involving a bus or a coach, our specialist Bus Accident Solicitors can help you with everything you need to make a compensation claim.
We specialise in bus accidents compensation claims – from minor soft tissue injuries or whiplash to serious spinal or head injuries – helping the injured party obtain the financial support they require to pay for the costs of recovery, replace lost earnings and support their needs in the future.
Our expert Bus Accident Lawyers will work tirelessly on your behalf to find out who was at fault for your accident, and negotiate the injury compensation that you deserve.
Unfortunately, due to passenger capacity and a lack of seatbelts, when a bus is involved in an accident there are often a high number of people who sustain injuries, and the injuries can be quite serious.
Thankfully, bus and coach casualties have decreased by more than 50% over the last 10 years but the numbers are still high with over 3,000 people sustaining injuries in a bus accident in 2019.
Despite these figures, bus travel in the UK is relatively safe. Bus drivers are highly trained, and there are stringent maintenance regulations in place. However, dark nights, bad weather and careless driving by other road users combined with crowded buses, standing passengers and the lack of seat belts create conditions that heighten the risk of bus accidents and injuries.
Public transport is being promoted by the government to reduce congestion and pollution and the services are improving as a result. With increasing passenger numbers, there is a higher risk that injuries will occur.
If you believe that the injuries you suffered where caused by a negligent bus driver, a pedestrian, or another road user then you may have the basis for a compensation claim.
Please call our team of road traffic accident claims solicitors today for further advice.
*Please note that new regulations apply for all car accidents after the 01/06/21 and compensation will now be awarded as per a Government tariff scheme.
Thank you PSR Solicitors for the professional way you have dealt with my claim you have made the whole process as stress free as possible.
They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.
My case was handled in a courteous and professional manner from beginning to end. I was kept informed throughout and the settlement obtained was very satisfactory.
(I am) extremely happy, couldn't think of a better (firm) to handle my claim. I am very happy and I would like to thank you extensively. Service from all the staff was excellent.
I found PSR solicitors very help full and professional in their handling of my claim and would recommend the firm to any one.
It is vitally important that you ensure there is evidence of you being on the bus as this is often disputed by insurance companies after a bus accident. Ensure that you keep hold of your ticket and provide your details to a member of staff or the local station/depot. It is advisable to also report the matter to the police.
Our experienced solicitors can help you with a wide range of bus accident compensation claims:
A specialist bus accident claims solicitor will ensure that you have a better chance of winning your claim and receiving all the compensation you are entitled to all on a No Win No Fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk to You.
The nature of your compensation claim will vary with the circumstances, including the degree of negligence shown and the severity of your injuries.
The types of compensation you may be able to claim are:
Your questions answered
Public transport operators have a duty to ensure the safety of their passengers, but passengers also have a responsibility to use the vehicles according to the safety guidelines and law. If you are injured on a bus due to your own actions, you are unable to claim compensation.
Take care when getting on or off the vehicle especially if it has been raining or snowing and the steps are wet.
Pay attention to the height and distance between the bus and the kerb and use the handrails for assistance.
Take care when moving around the bus as even the normal movement of the vehicle under braking, acceleration or turning corners can cause standing passengers to lose balance.
It is important to record as much information about the incident as possible. We recommend you take the following actions immediately after suffering an injury in a road traffic accident on a bus or coach:
Keep your ticket – one of the first things an insurance company might dispute is that you were a passenger on the bus at all. It is vitally important that you retain the proof of travel such as your ticket or bus pass. You may also be able to prove that you were on the bus at the time of the accident through a witness or CCTV footage.
Get the details of the driver – make a note of the name and driver ID number of the bus driver involved and make sure the driver takes your details in full including a description of any injuries.
Get the details of any other vehicles involved - if your bus accident involved any other vehicles you should record the make, model and registration number of those too including the driver details if possible.
Get the details of any witnesses - this might be by-standers or other passengers.
Record details of the accident location - where and when did the accident take place? Make a note of street names, the direction of travel and the time. This may help obtain CCTV footage.
Report and record your accident - contact the customer service department of the operator and report the accident to them. Make sure they take your name, contact details and details of the accident. Make a sketch of the scene. Take photos and video with your phone.
Create a medical record of your injuries – attend your local GP or A&E immediately.
It is possible to make a successful claim for compensation following injuries sustained in a bus accident caused by another driver, but these cases can be more complex, and you’ll need an expert legal team on your side. The main challenge is usually proving exactly who was at fault.
Bus passengers may not witness the events leading up to the accident, especially if they are seated towards the back, or they may not be paying attention to the road at all. So, they may not be able to describe how the accident occurred. Bus companies are likely to deny liability of there are witnesses to confirm that the driver braked suddenly to avoid a collision.
However, it is possible to claim compensation for a bus accident where the bus driver was not at fault and our experienced team of bus accident claims solicitors know exactly how to approach this complex situation.
If you have been unfortunate enough to be injured due to an accident involving a bus, whether you were a passenger on the bus or another road user or a pedestrian. We can help
If you are thinking of making a claim for injury compensation following your accident, rest assured that our fully qualified and experienced Road Traffic Accident Solicitors, have a great deal of experience in settling claims involving bus operator companies, when one of their drivers is at fault and responsible for your injuries.
Using one of our specialist injury solicitors should give you every confidence that you have the best chance of winning your claim and receiving the maximum compensation that you deserve. During our initial call with you, we will confirm that we can handle your bus injury claim on a no win no fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
We have offices throughout North Wales and Cheshire (Shotton, Colwyn Bay, Ellesmere Port, Rhyl and Wrexham) and as one the leading teams of Personal Injury Solicitors in Wales and in Cheshire, you can contact us safe in the knowledge that one of our expert solicitors will take care of everything for you allowing you to get life back on track.
If you are looking to claim compensation for a road traffic accident and you want free advice from a fully qualified solicitor then please contact us now. Using one of our specialist solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
Richard Layfield
Solicitor - Head of Personal Injury
I've been a Solicitor at PSR Solicitors since March 2013 and now take full responsibility for leading the Rhyl Office.
I completed both my Law LLB and LPC degrees at Cardiff University, graduating in 2008 and 2009 respectively. Thereafter, I completed my 2-year training contract at a firm based in Cardiff, then retained by this firm as a Criminal Defence Solicitor until I decided to relocate up to North Wales, for the countryside and the people..
As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.
Outside of work I'm a keen rugby fan, who enjoys running and travel.
Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Paul Rossiter
Managing Director
All Offices
I am the Managing Director of PSR Solicitors. After working in various law firms, both small high street firms and a larger practice in Manchester, I saw a gap in the market for a high quality practice that had the same core high street values of being personable and approachable and combining them with the efficiency and professionalism of a larger practice. PSR Solicitors was therefore established in 2009 in Shotton, Deeside with this aim. Since then PSR Solicitors has provided high quality legal services to local clients throughout North Wales and Cheshire.
I live in Chester with my young family and 2 dogs and enjoy regular holidays along the coast of North Wales.
I have recently been asked to join the board of trustees at Platform For Life, a mental health counselling charity in Chester. Good mental health is the foundation of a more fulfilled, happy and healthy life, yet many families struggle to access the help and support they need to achieve it. Platform for Life offers free local counselling and play therapy for families who would otherwise not be able to afford it.
Mark House
Solicitor - Head of Litigation
Shotton Office, Wrexham Office, Colwyn Bay Office, Wallasey Office
I completed my law degree and legal practice course at Nottingham Law School, before qualifying as a solicitor in 2004. I then worked at a specialist personal injury firm in the East Midlands and a leading regional firm, before joining PSR in 2017.
With PSR I've continued to specialise in acting for Personal Injury claimants and have developed a keen understanding of the procedures and tactics involved in pursuing a claim, as well as the difficulties and concerns faced by people who have suffered as the result of an accident.
Since 2014 I've been proud to help hundreds of people. I've represented the public in all manner of injury claims, including serious orthopaedic injuries, brain damage, and psychological trauma. I was instructed to deal with claims for clients in the aftermath of the Potters Bar rail crash and the Penhallow hotel fire.
In addition, I represent clients in relation to all manner of disputes. I have dealt with professional negligence claims, such as those against solicitors and builders. I have helped clients recover money which is due to them and to dispute invoices which have been sent to them. I have helped business defend claims against them. I have tackled neighbour and boundary disputes.
I live locally to the Colwyn Bay office, and outside of work, I enjoy taking advantage of the coastal and mountain outdoor activities which are available on the doorstep. I'm also heavily involved with an outdoor pursuits charity, which I find an enjoyable and rewarding way of using my free time.
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