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Bus Accident Injury Claim Experts
Bus accidents can result in severe physical injuries, emotional distress, and significant financial burdens for those involved. Whether you're a passenger, driver, pedestrian, or cyclist, navigating the complex process of filing a Bus Accident Claims can be overwhelming. That's where PSR Solicitors come in. With almost 15 years of experience in personal injury law in the UK, we are dedicated to helping you understand your rights and guiding you through the claims process.
If you have been injured in an accident involving a bus or a coach, our specialist Road Traffic Accident Solicitors can help you with the entire process of claiming compensation.
We have extensive experience in all types of Bus Accident Claims. From minor soft tissue injuries or whiplash to serious spinal or head injuries – we help the injured party obtain the financial support they require to pay for the costs of recovery, replace lost earnings and support their needs in the future.
Our expert Bus Accident Lawyers will work tirelessly on your behalf to find out who was at fault for your accident, and negotiate the injury compensation that you deserve.
On this page you'll find helpful, easy to understand information about the various types of Bus Accident Claims. We'll explain the importance of establishing liability, and outline the steps involved in pursuing a claim. We will also provide insights into the potential compensation you may be entitled to and highlight the services offered by our team of expert solicitors at PSR. Additionally, we'll discuss the rights of bus passengers and the obligations of bus operators under UK law, as well as relevant laws and regulations that govern bus accident claims.
Our aim is to empower you with the knowledge you need to make informed decisions and secure the compensation you deserve. By demonstrating our commitment to transparency, expertise, and client satisfaction, we hope to demonstrate the highest standards of service, paired with outstanding legal acumen. Begin your journey towards a successful Bus Accident Compensation Claim today with PSR Solicitors by your side.
Please call our team of road traffic accident claims solicitors today for further advice.
*Please note that new regulations apply for all car accidents after 01/06/21 and compensation will now be awarded as per a Government tariff scheme.
I find your service to be highly recommendable. May I say that I am more than pleased with the way you have handled my claim for compensation and I would fully recommend your services to anyone.
Excellent service!!!
I would like to thank the team at the Wrexham office for everything they have done for me and for reaching settlement. I will definitely recommend PSR
Professional advice, honest, realistic, factual advice given - fully explained (everything). I cannot see how this high level of service could be improved.
I thought the service you provided to me and my son was excellent and very efficient throughout the process. I would like to thank all the staff at the Ellesmere Port office for their help and professionalism.
The nature of your compensation claim will vary with the circumstances, including the degree of negligence shown and the severity of your injuries.
The types of compensation you may be able to claim are:
Unfortunately, due to passenger capacity and a lack of seatbelts, when a bus is involved in an accident there are often a high number of people who sustain injuries, and the injuries can be quite serious.
Thankfully, bus and coach casualties have decreased by more than 50% over the last 10 years but the numbers are still high with over 3,000 people sustaining injuries in a bus accident in 2019.
Despite these figures, bus travel in the UK is relatively safe. Bus drivers are highly trained, and there are stringent maintenance regulations in place. However, dark nights, bad weather and careless driving by other road users combined with crowded buses, standing passengers and the lack of seat belts create conditions that heighten the risk of bus accidents and injuries.
Public transport is being promoted by the government to reduce congestion and pollution and the services are improving as a result. With increasing passenger numbers, there is a higher risk that injuries will occur.
If you believe that the injuries you suffered were caused by a negligent bus driver, a pedestrian, or another road user then you may have the basis for a compensation claim. Please call our team of road traffic accident claims solicitors today for further advice.
Bus accidents can occur in a variety of circumstances. The type of claim you pursue will depend on the specific nature of the incident and injuries sustained. In this section, we'll discuss the most common types of Bus Accident Claims, providing insight into the factors that contribute to these accidents and the parties that may be held liable.
Passengers are vulnerable to injuries in various bus accident scenarios. Some common situations that can lead to passenger injuries include:
Bus passengers are vulnerable to injuries in these scenarios due to several factors related to the bus’s design and characteristics. These include, the lack of seat-belts, higher centre of gravity, limited visibility (which prevents anticipation of the impact), narrow aisles and limited space and the possibility that the passenger was standing at the time. The likely injuries in these situations may include:
If you are considering making a bus passenger accident claim, speak to the experienced team of personal injury lawyers at PSR Solicitors today. We’ll give you our expert evaluation of whether the circumstances of your accident make you eligible to claim compensation
Buses share the road with pedestrians and cyclists, and accidents can occur when the bus driver or other road users fail to exercise due care. These accidents can occur at bus stops, pedestrian crossings, or in traffic, and often lead to severe injuries due to the size and weight of the bus.
Bus drivers can also be victims of accidents caused by third-party negligence, such as reckless driving by other motorists, poor road conditions, or faulty traffic signals. In these cases, the bus driver may be eligible to pursue a personal injury claim against the responsible party.
In some instances, bus accidents may result from mechanical issues or poor maintenance of the bus. These can include brake failure, tire blowouts, or malfunctioning safety equipment. In such cases, the bus operator or maintenance provider may be held liable for injuries sustained by passengers, pedestrians, or other road users.
By understanding the various types of Bus Accident Claims, you can better identify the appropriate course of action to pursue compensation for your injuries. In the following sections, we'll discuss the process of establishing liability and the steps required to file a successful bus accident claim.
It is important to record as much information about the incident as possible. We recommend you take the following actions immediately after suffering an injury in a road traffic accident on a bus or coach:
Keep your ticket. One of the first things an insurance company might dispute is that you were a passenger on the bus at all. It is vitally important that you retain the proof of travel such as your ticket or bus pass. You may also be able to prove that you were on the bus at the time of the accident through a witness or CCTV footage.
Get the details of the driver. Make a note of the name and driver ID number of the bus driver involved and make sure the driver takes your details in full including a description of any injuries.
Get the details of any other vehicles involved. If your bus accident involved any other vehicles you should record the make, model and registration number of those too including the driver details if possible.
Get the details of any witnesses. This might be by-standers or other passengers. Record details of the accident location - where and when did the accident take place? Make a note of street names, the direction of travel and the time. This may help obtain CCTV footage.
Report and record your accident. Contact the customer service department of the operator and report the accident to them. Make sure they take your name, contact details and details of the accident. Make a sketch of the scene. Take photos and videos with your phone.
Create a medical record of your injuries. Clear evidence of the injuries that were sustained will be a vital element of any successful personal injury claim. Attend your local GP or A&E immediately, and if possible, keep a photographic record yourself too.
If you’ve been injured in a bus accident, we are here to help.
It is vitally important that you ensure there is evidence of you being on the bus as this is often disputed by insurance companies after a bus accident. Ensure that you keep hold of your ticket and provide your details to a member of staff or the local station/depot. It is advisable to also report the matter to the police.
Our experienced solicitors can help you with a wide range of bus accident compensation claims:
A specialist bus accident claims solicitor will ensure that you have a better chance of winning your claim and receiving all the compensation you are entitled to all on a No Win No Fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk to You.
It is possible to make a successful claim for compensation following injuries sustained in a bus accident caused by another driver, but these cases can be more complex, and you’ll need an expert legal team on your side. The main challenge is usually proving exactly who was at fault.
Bus passengers may not witness the events leading up to the accident, especially if they are seated towards the back, or they may not be paying attention to the road at all. So, they may not be able to describe how the accident occurred. Bus companies are likely to deny liability if there are witnesses to confirm that the driver braked suddenly to avoid a collision.
However, it is possible to claim compensation for a bus accident where the bus driver was not at fault and our experienced team of Bus Accident Claims Solicitors know exactly how to approach this complex situation.
Understanding the rights of bus passengers and the obligations of bus operators is essential when pursuing a Bus Accident Claim. In this section, we will provide an overview of the legal rights of bus passengers under UK law and the responsibilities of bus operators to ensure the safety and wellbeing of passengers and other road users.
Under UK law, bus passengers have specific rights that protect them from potential harm and negligence. These rights include:
Bus operators must ensure that their buses are regularly inspected, maintained, and comply with all relevant safety standards.
Bus operators must ensure that their drivers are properly trained, licensed, and adhere to all applicable traffic laws and regulations.
Passengers should be provided with accurate information about bus routes, schedules, and fares.
Bus operators must comply with accessibility requirements, such as providing wheelchair access and accommodating passengers with disabilities.
In addition to respecting the rights of passengers, bus operators have a duty of care towards passengers and other road users. This duty of care involves:
Ensuring that buses are in good working order, and addressing any issues that may pose a risk to passengers or others on the road.
Providing drivers with appropriate training, regular evaluations, and supervision to ensure they operate buses safely and competently.
Adhering to all relevant safety regulations and guidelines, including those set forth by the Health and Safety Executive (HSE) and the Driver and Vehicle Standards Agency (DVSA).
Implementing measures to prevent accidents, such as adhering to strict timetables that discourage speeding and ensuring that drivers are well-rested. In the event of an accident, bus operators must provide assistance and cooperate with any ensuing investigations.
It is important to be aware of the rights of bus passengers and the obligations of bus operators gives you the ability to better assess the circumstances surrounding a bus accident and determine whether there has been a breach of duty that may warrant a claim for compensation.
Determining liability in Bus Accident Claims is crucial for securing compensation for the injured party. To be successful in your claim you will need to establish whether it was the driver, the operator or a third party that was responsible for what happened to you.
If a bus driver's negligence or error causes an accident, they may be held liable for the injuries sustained by the passengers or other parties involved. Bus drivers have a duty of care to their passengers, other road users, and pedestrians. They must adhere to traffic laws, maintain safe speeds, and ensure they are operating the vehicle safely.
Bus operators are responsible for maintaining their fleet of buses and ensuring they are in good working condition. If a mechanical failure or maintenance issue leads to an accident, the bus operator could be held liable for any resulting injuries. Additionally, bus operators are responsible for providing adequate training to their drivers and ensuring they are properly qualified.
In some cases, a bus accident may be caused by the negligence or recklessness of another road user, such as a car driver or cyclist. In these situations, the third party may be held liable for the injuries sustained by bus passengers or other parties involved in the accident.
Poor road conditions, such as potholes or inadequate signage, can also contribute to bus accidents. In these cases, the local authority responsible for maintaining the roads may be held liable for any injuries resulting from the accident.
Finally, if a defective vehicle component, such as a faulty brake system or steering mechanism, causes a bus accident, the manufacturer of the component may be held liable for the injuries sustained in the accident.
Transparency is important to us. When you are ready to proceed with your claim, and we are satisfied that you have a strong case to pursue, we will send you a letter confirming the details of your claim, the costs and the no win no fee agreement so you can rest assured that you will be fully informed and aware of the process.
Our team of experienced solicitors will work hard to get you the compensation you deserve and will keep you informed throughout the entire process. We understand the distress and disruption that a bus accident can cause and will do our best to make the process as stress-free and straightforward as possible.
If you have been unfortunate enough to be injured due to an accident involving a bus, whether you were a passenger on the bus or another road user or a pedestrian. We can help
If you are thinking of making a claim for injury compensation following your accident, rest assured that our fully qualified and experienced Road Traffic Accident Solicitors, have a great deal of experience in settling claims involving bus operator companies, when one of their drivers is at fault and responsible for your injuries.
Using one of our specialist injury solicitors should give you every confidence that you have the best chance of winning your claim and receiving the maximum compensation that you deserve. During our initial call with you, we will confirm that we can handle your bus injury claim on a no win no fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
We have offices throughout North Wales and Cheshire ( Colwyn Bay, Ellesmere Port, Rhyl, Shotton, Wrexham, Wallasey, and Chester) and as one the leading teams of Personal Injury Solicitors in Wales and in Cheshire, you can contact us safe in the knowledge that one of our expert solicitors will take care of everything for you allowing you to get life back on track.
If you are looking to seek compensation for a road traffic accident and you want free advice from a fully qualified solicitor then please contact us now. Using one of our specialist solicitors ensures that you have a better chance of winning your case and receiving the reward and help that you are entitled to all on a No Win No Fee basis. This means that you won't have any legal costs to pay if your case is unsuccessful so No Win No Fee = No Risk To You.
Richard Layfield LLB
Solicitor - Head of Personal Injury
I've been a Solicitor at PSR Solicitors since March 2013 and am head of Personal Injury throughout the firm as well as having full responsibility for managing the Rhyl office.
I completed both my Law LLB and LPC degrees at Cardiff University, graduating in 2008 and 2009 respectively. Thereafter, I completed my 2-year training contract at a firm based in Cardiff, then I was retained by this firm as a Criminal Defence Solicitor until I decided to relocate up to North Wales.
As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.
Outside of work I'm a keen rugby fan, who enjoys running and travel.
Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Paul Rossiter
Paul Rossiter LLB Law
Managing Director
I qualified as a solicitor in 1998 and worked as a Personal Injury Specialist throughout my legal career, dealing with high value serious injury cases obtaining both compensation and rehabilitation for my clients. I was a member of APIL (Association Of Personal injury Lawyers) and recognised by the Law Society as being a Senior Personal Injury Solicitor.
After working in various law firms, both small high street firms and a larger practice in Manchester, I saw a gap in the market for a high quality practice that had the same core high street values of being personable and approachable and combining them with the efficiency and professionalism of a larger practice. PSR Solicitors was therefore established in 2009 and since then PSR Solicitors has provided high quality legal services to local clients throughout North Wales and Cheshire.
I live in Chester with my young family and 2 dogs and enjoy regular holidays along the coast of North Wales and Ibiza.
I have recently been asked to join the board of trustees at Platform For Life, a mental health counselling charity in Chester. Good mental health is the foundation of a more fulfilled, happy and healthy life, yet many families struggle to access the help and support they need to achieve it. Platform for Life offers free local counselling and play therapy for families who would otherwise not be able to afford it.
Richard Layfield
USUAL LOCATIONS: Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Mark House
Mark House LLB
Solicitor - Head of Litigation
USUAL LOCATIONS: Shotton Office, Wrexham Office, Colwyn Bay Office, Wallasey Office
I completed my law degree and legal practice course at Nottingham Law School, before qualifying as a solicitor in 2004. I then worked at a specialist personal injury firm in the East Midlands and a leading regional firm, before joining PSR in 2017.
With PSR I've continued to specialise in acting for Personal Injury claimants and have developed a keen understanding of the procedures and tactics involved in pursuing a claim, as well as the difficulties and concerns faced by people who have suffered as the result of an accident.
Since 2014 I've been proud to help hundreds of people. I've represented the public in all manner of injury claims, including serious orthopaedic injuries, brain damage, and psychological trauma. I was instructed to deal with claims for clients in the aftermath of the Potters Bar rail crash and the Penhallow hotel fire.
In addition, I represent clients in relation to all manner of disputes. I have dealt with professional negligence claims, such as those against solicitors and builders. I have helped clients recover money which is due to them and to dispute invoices which have been sent to them. I have helped business defend claims against them. I have tackled neighbour and boundary disputes.
I live locally to the Colwyn Bay office, and outside of work, I enjoy taking advantage of the coastal and mountain outdoor activities which are available on the doorstep. I'm also heavily involved with an outdoor pursuits charity, which I find an enjoyable and rewarding way of using my free time.
Jasmine Simpson
Jasmine Simpson LLB (Hons)
Solicitor
USUAL LOCATIONS: Rhyl Office, Colwyn Bay Office
I joined PSR Solicitors in May 2022 as part of their first cohort of Trainee Solicitors. After being admitted as a Solicitor in August 2023, I joined the firm's Litigation Department.
I completed my Law degree at The University of Liverpool in 2018, then went on to complete the Legal Practice Course at The College of Law, Chester.
Outside of work I enjoy making the most of living in North Wales and often spend my weekends on the Llyn Peninsula. I also enjoy going to the gym, skiing holidays and travelling to warmer destinations.
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