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Care Home & Carer Injury

Care Home Negligence Claim Specialists

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Care Home Negligence & Abuse Claims:  Nursing Home Injury Lawyers

Law Society Accredited  Personal Injury Solicitors

Do you require a solicitor to help you claim for negligence, abuse, an accident or malicious injury in a care home? Or have you been injured by a carer in your own home? If so, then contact PSR Solicitors for expert legal advice.

Sadly, the most vulnerable members of society do not always receive the care and respect they need and deserve.

Often, care home staff are simply trying to cater to the considerable needs of too many patients or residents at the same time, but it is the most vulnerable who can pay the price for this.

If you are not satisfied with the care you or an elderly relative is receiving - or a younger vulnerable individual at a nursing home - don't be afraid to take action. The first step is to get advice from an experienced Care Home Negligence Solicitor.

PSR Solicitors is committed to ensuring that standards of care for residents in nursing and care homes across Britain continually improves and that compensation is paid whenever there are failings.

Our dedicated team specialises in helping people who have suffered in care homes and can advise you on exactly how to go about rectifying the problems and claiming compensation for what has happened.

For individuals and families who have experienced negligent care in nursing homes or care homes, PSR Solicitors offers expert legal services to help you navigate the challenging process of claiming compensation. Our dedicated team of care home negligence solicitors is committed to ensuring that you and your loved ones receive the justice and support you deserve.

Trust us to help you.

No Win No Fee Nursing Home and Care Home Injury Claims

  • No charges, even if your Nursing Home or Care Home Injury Claim is unsuccessful
  • No ATE Insurance to pay
  • Direct access to your own qualified Solicitor
  • We don't pay referral fees... so you keep more of your Compensation
  • Nursing Home and Care Home Injury Claims Specialists
Law Society Accredited - Personal Injury
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I contacted PSR after hearing about their efficiency and expert knowledge. They charge a relatively small fee and made the process completely stress free.

Jonathan Merritt 5 Star Google Rating

Quality and professional service. My claim was dealt with very quickly and efficiently, would highly recommend.

Alison Gibbs 5 Star Google Rating

They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.

Samantha Roberts 5 Star Google Rating

Understanding the Challenges Encountered by Those Affected by Care Home Negligence

The prevalence of care home abuse in the UK has come to light over several years through investigations, media reports, and high-profile cases.

The government and regulatory bodies, such as the Care Quality Commission (CQC), have taken steps to tighten regulations, increase inspections, and implement stronger measures to ensure the safety and well-being of residents in care homes.

However, the number of concerns raised continues to rise, increasing 14.6% to 475,569 during 2019-20 according to a Safeguarding Adults report published by the NHS.

This means potentially tens of thousands of our elderly loved ones are left abused, neglected, or injured by those given the duty of care to look after them. They deserve better.

At PSR Solicitors, we recognize that the most vulnerable members of society often do not receive the care and respect they need and deserve. As a result, they may suffer from abuse, neglect, or injury at the hands of those who have been entrusted with their care. This can happen in various settings, including care homes, nursing homes, or even in their own homes with the assistance of professional carers.

Our experienced care home negligence solicitors understand that many care home staff may be overwhelmed by the demands of caring for multiple patients or residents simultaneously, leading to a compromise in the quality of care provided. However, it is the most vulnerable who suffer the consequences of this inadequate care.

PSR Solicitors: Your Trusted Partner in Care Home Claims

As a leading law firm specialising in care home claims, our priority is to help those who have experienced substandard care or abuse in a nursing home or care home setting. We are committed to ensuring ever-improving standards of care for residents in nursing and care homes across Britain.

Our dedicated team of care home negligence solicitors has expertise in handling a wide variety of care home negligence cases, including:

  • Care Home Abuse Claims
  • Nursing Home Neglect Claims
  • Care Home Slips, Trip & Falls Claims
  • Care Home Burn Injury and Scalding Claims
  • Nursing Home Lifting Injury Claims
  • Medication and Prescription Error Claims

We understand that injuries sustained due to insufficient care or abuse by a professional can be traumatic for both the victim and their loved ones. Our compassionate and knowledgeable team will work tirelessly to hold the responsible parties accountable and secure the compensation you or your loved one is entitled to.

Am I Eligible to Claim Compensation?

If you or a loved one has experienced abuse or neglect by a carer or health professional, or if you have been injured in an incident while residing in a care home or nursing home, you are eligible to make a compensation claim. Often, the compensation recovered is used to fund a safer and more caring living environment for those who have suffered injury, abuse, or neglect. In cases where the injured or abused individual is unable to pursue compensation due to the injuries sustained or any other reason, immediate family members are allowed to make a claim on their behalf.

No Win No Fee Nursing Home and Care Home Injury Claims

Our No Win No Fee Solicitors work with the guarantee for all the care home injury claims we take on, meaning that if your claim is unsuccessful, there will be no legal fees to concern yourself with. Additionally, we provide:

  • No charges, even if your Nursing Home or Care Home Injury Claim is unsuccessful
  • No ATE Insurance to pay
  • Direct access to your own qualified Solicitor
  • No referral fees, ensuring you keep more of your compensation

Time Restrictions on Making a Claim

In general, personal injury claims in England, Wales, and Scotland must be brought within three years of the incident occurring or within three years from the date of diagnosis of an illness or injury if progressive in nature. However, there are several exceptions to this rule in Care Home Negligence Claims, such as:

  • Claims made on behalf of someone who has passed away must be brought within three years of their date of death
  • If the injured or abused victim lacks the mental capacity to report the incident at the time of injury, there is no time limit until and if they regain capacity.
  • In cases where the injury or abuse occurs outside the UK, different time limits may apply.

Although these general time limits apply to the vast majority of personal injury claims, there may be particular circumstances when the court would make a discretionary decision in order to pursue a claim outside these time limits. We strongly recommend that you speak to one of our specialist care home negligence lawyers who can advise you on whether or not you can pursue a claim.

Care Home & Nursing Home Injury Claims, and Carer Injury Compensation Claims

The care agency or care home charged with looking after you has a duty to ensure your safety. If they fail in their responsibilities to you and you suffer an accident or injury, then they are likely to be held at fault. You will be entitled to make a compensation claim against them to recognise the harm and suffering caused as well as to cover the cost of any care, medical treatment, and equipment that you may require as a result of what has happened.

Injuries sustained because of insufficient care or abuse by a professional are particularly traumatic and we frequently work to support and help clients who have experienced neglect and ill-treatment by care-workers, or who have suffered accidents as a result of missed visits and inadequate provision.

Our experienced solicitors can help you with a wide range of care claims such as:

Injury and suffering caused intentionally by a carer is particularly distressing and harrowing for both the victim and their loved ones. Abuse can manifest itself in many ways including physical abuse, such as inappropriate restraint and assault; psychological abuse, including threatening and humiliating behaviour and even sexual abuse of vulnerable people.

Substandard levels of care can lead to neglect, which may include failure to provide adequate food or drink, assistance with personal hygiene, proper medical attention, or addressing social and emotional needs. This often results in debilitating pain and distress, or ignores the social and emotional needs of a patient in their care.

Falls are the most common accidents suffered by those in residential care, often due to slippery floors, obstacles, and insufficient assistance for those that are less mobile.  Missed carer visits can also result in patients falling in their own homes after attempting to get themselves out of bed, up from a chair, navigating stairs or trying to reach mobility aids alone and without the assistance they need.

Burns and scolds are among the most common injuries sustained by those in residential care or being looked after at home, due to neglect or insufficient care provided by staff. Burns are often sustained through overheated food or drink, bath or shower water that is too hot, patients attempting to cook for themselves when a carer has failed to provide enough food or not being properly supervised when smoking a cigarette.

Staff shortages can result in inexperienced carers being asked to lift patients. Carers are often insufficiently trained in safely lifting another person and frequently sustain injuries themselves. Other, similar injuries occur due to staff negligence and unsafe lifting equipment.

Mistakes in the prescription and administration of medication in care homes can have serious consequences, sometimes resulting in long-term harm or even death. Care homes must have proper procedures and safety checks in place to ensure the accurate administration of medication. When these procedures are not followed and mistakes occur, causing harm or illness, a case for compensation can be brought against the care home.

Why Choose PSR Solicitors for Your Care Home Negligence Claim?

When you choose PSR Solicitors for your care home negligence claim, you can trust that your case will be handled by a dedicated, fully qualified Personal Injury Solicitor. Our credentials speak for themselves:

  • We are accredited by the Law Society for our personal injury services.
  • We have been recognized by the Law Society for our exceptional client service, being awarded the Lexcel Practise Management Standard.
  • We have offices in Colwyn Bay, Wrexham, Rhyl, Shotton (Deeside) and Ellesmere Port, making us a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.

We regularly act for clients on nursing home injury and abuse claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognized expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.

Our commitment to ensuring our clients receive the highest levels of compensation is unmatched, and our No Win No Fee guarantee means there is no risk to you when pursuing a claim.

To start your claim or to discuss your case with one of our specialist care home negligence solicitors, contact us today by calling our free helpline or completing our online contact form. Our team is ready and waiting to help you secure the justice and compensation you deserve.

Remember, with PSR Solicitors, you can trust that your care home negligence claim will be handled by a team of experts with a track record of success. Don't let negligent care impact your life or the life of a loved one any longer – take action today and let PSR Solicitors guide you through the process of seeking the compensation and support you are entitled to.

Together, we can make a difference in improving the standards of care in nursing homes and care homes across the nation, ensuring that vulnerable individuals receive the care, respect, and dignity they deserve. Your claim can be the catalyst for change, helping to prevent future incidents of negligence and abuse in care home settings.

Contact PSR Solicitors today and take the first step toward justice for you or your loved one. Our care home negligence solicitors are here to help you navigate the complexities of the legal process, providing expert advice and compassionate support throughout your journey.

Contact PSR's Specialist Care Home Negligence Solicitors

If you or a loved one have suffered injury, abuse, or neglect at the hands of those entrusted with your care, don't hesitate to take action. Contact PSR Solicitors today for a confidential, specialist consultation. Our experienced and compassionate team will handle your enquiry with the utmost sensitivity and work tirelessly to secure the care and compensation you deserve.

At PSR Solicitors, we pledge that your care home abuse claim will be handled by a dedicated, fully qualified Personal Injury Solicitor, which is why we secure our clients higher levels of compensation than our rivals. Not all legal firms employ qualified solicitors to handle personal injury claims, often resulting in lost or significantly reduced settlements.

Our credentials speak for themselves. We are proud to be accredited by the Law Society for our personal injury services and have been recognised by the Law Society for our exceptional client service, being awarded the Lexcel Practise Management Standard.

With offices in Colwyn Bay, Ellesmere Port, Rhyl, Shotton, Wrexham and Chester, PSR is a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.

We regularly act for clients on nursing home injury & abuse claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognised expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.

We handle all personal injury claims on a No Win No Fee Claim basis, meaning that if your care home injury claim proves to be unsuccessful, there will be no legal fees to concern yourself with, so No Win No Fee = No Risk To You.

By instructing PSR Solicitors, you are guaranteed an exceptional team of personal injury specialists that you can trust to get the results that you deserve.

Make an Accident Claim No Win No Fee today

If you have been involved in an accident or been injured in any way in the past three years, through no fault of your own, contact us today and speak to one of our team so that we can help you get your life back on track.

Richard Layfield

Richard Layfield LLB (Hons)

Solicitor - Head of Personal Injury & Clinical Negligence

As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Medical Negligence, Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.

VIEW PROFILE

OUR PERSONAL INJURY TEAM
Paul Rossiter

Paul Rossiter

Paul Rossiter LLB (Hons)

Managing Director

Richard Layfield

Richard Layfield

Richard Layfield LLB (Hons)

Solicitor - Head of Personal Injury & Clinical Negligence

Mark House

Mark House

Mark House LLB (Hons)

Solicitor - Head of Litigation

Jasmine Ostanek

Jasmine Ostanek

Jasmine Ostanek LLB (Hons)

Solicitor

Georgia Purcell

Georgia Purcell

Georgia Purcell LLM (Hons)

Solicitor

Emily Williams

Emily Williams

Emily Williams

Personal Injury Solicitor

Alyssia King

Alyssia King

Alyssia King

Solicitor

Calculating Compensation for Nursing Home Abuse & Injury Claims

As with any personal injury claim, your Nursing Home Abuse & Injury Compensation is split into two parts:

General damages 

The General Damage element of your compensation considers the pain and suffering you’ve endured, as well as factoring in the impact it has had it’s on your day to day life. The value of your general damages is based on the severity of your injuries or the levels of abuse you suffered, as well as the length of time it has taken you to recover and the degree to which you have recovered. Due to its nature, every claim results in a unique general damages value. However, our qualified solicitors who specialise in care home abuse & injury claims have years of experience in this area and will be able to provide an approximation of the level of general damages you're likely to recover.

Special damages: 

Special damages directly reflect the financial losses you’ve suffered and the financial expenses you’ve incurred as a result of the injury or abuse, including:

  • Prescription costs and medication
  • Aids and equipment
  • Private treatment costs / rehabilitation
  • Travelling expenses - e.g. to and from hospital appointments
  • Loss of earnings
  • Loss of pension
  • House or vehicle adaptations or in some cases, a new vehicle or property

It also considers ongoing costs and losses associated with the injury, including:

  • Future loss of earnings
  • Future pension loss
  • Future aids and equipment
  • Future medical care costs

The key aim of special damages is to ensure that the victim is returned to the financial position they were in prior to the injury or abuse and to make sure that they are in no way financially disadvantaged by their injury.

Successful Compensation Payout Examples from PSR

Case Studies All Case Studies

​£9,500 - Slipping Accident At A Petrol Station

Slip, Trip, Fall Accidents
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​£9,500 - Slipping Accident At A Petrol Station

£3,000 For A Burn Injury In A Hotel Accident In Rhyl

Bar, Restaurant & Nightclub Claims
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£3,000 For A Burn Injury In A Hotel Accident In Rhyl

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