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Supermarket Accident Claim Specialists
supermarket accident claims
Our specialist Supermarket Accident Solicitors can help you with everything, from claiming for your injury and losses, such as loss of earnings and travel expenses, to arranging private medical treatment and rehabilitation to assist in your recovery.
Pursuing compensation for your supermarket accident is not something you have to do on your own, you need specialist advice.
Supermarkets have a duty of care to protect their customers under the Occupiers Liability Act 1957 and their staff under the Health and Safety at Work Act 1974, and any failure to fulfil these obligation is negligence on their part.
Sometimes, the injured party feels partly to blame for the accident. Even if that is the case, you may still be able to claim. If you, or someone you know, has been injured in a shop, supermarket, shopping centre or similar premises it is important to seek advice from an experienced Supermarket Accident Claim Solicitor at the earliest opportunity.
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Supermarkets have a duty of care to protect their staff and customers under Occupiers Liability Act 1957 and the Health and Safety at Work Act 1974, and any failure to fulfil this obligation is negligence on their part.
Supermarkets are large busy places, and as such, it is not always easy to keep up with every health and safety rule at all times. Realistically, is not possible to remove obstacles, clear broken glass or clean every spillage immediately.
Customers sometimes cause these hazards themselves without realising it. Or if they did realise it, may not report them to staff through fear of having to pay for a breakage, to save time or just to avoid making a fuss. Therefore, it may take a while for the staff to become aware of a potential health and safety risk.
If the supermarket is able to demonstrate that they acted reasonably and in line with their legal duty of care, not every accident will lead to a supermarket accident claim.
When people are shopping, they do not pay full attention to where they are walking as they are looking at the products on the shelves. This is obviously the intention of the sellers and therefore there is a high duty placed on the supermarket or shop to ensure people are safe on their premises. This duty extends to the car parks, the inside of the store and all the staff who work there.
Supermarkets are busy places covering large areas of floor space with many moving parts. Particularly at peak times, it is easy to see how accidents can happen.
In the first instance, you should report your accident to the supermarket manager. Ask for the details to be recorded in the supermarket accident logbook and take the names of all the staff members involved.
Supermarket staff should offer first aid or call an ambulance if necessary.
No matter what the circumstances, or what your initial reactions are, the safest course of action at this time is to collect all the details while they are readily available.
As with all personal injury claims, the level of compensation is dependent on the severity of the injury and the level of negligence.
There are two main categories of compensation that you can recover in any personal injury claim.
General damages cover the losses which are not easily quantifiable. They relate to the actual injuries suffered and the impact they have had on your quality of life.
General damages include:
Special damages cover the tangible impacts on the individual concerned that can easily be converted into specific monetary amounts. This includes:
Supermarket accidents can affect customers and staff.
The most common types of accident involving customers are slips, trips and falls due to wet floors, spillages or cluttered floor space.
For supermarket employees, there is an array of additional dangers, including poorly stacked goods in the warehouse, defective equipment, insufficient training and lifting of heavy objects. Accidents of this nature may be due to the company neglecting their duty of care to protect the health, safety, and welfare of their employees.
Due to the public nature of the incident, it is quite common for those who have suffered an injury in a supermarket to feel slightly embarrassed. Some even feel partly to blame for not taking enough care, but this is not necessarily the case.
Supermarkets will attempt to reduce the level of liability and any potential payouts using the ‘contributory negligence’ defence. However, in many cases, it is fairly straightforward to demonstrate negligence due to spillages, falling objects or defective equipment.
It is important to have evidence of the cause of the accident, so we recommend taking photos and asking for CCTV footage at the time of the incident.
Slips, trips and falls are the most common type of accidents in public and workplaces in general. They mostly occur when the surface is wet or slippery. If appropriate signs are not provided, or the company did not take appropriate steps to clean or dry the floor properly, the company may be liable for any accidents. The same goes for the outside. Pavements in disrepair, potholes, work equipment and wires are all common causes of accidents in supermarket car parks.
As supermarket accidents tend to be slips or trips, it is often the ankles, knees, wrists and back that are most often injured.
Knee – minor damage to the muscle, cartilage or soft tissue that causes pain and suffering could be compensated up to £20,000.
Ankle – ankles are often injured in slips and trips. Sprains and fractures could be compensated up to £10,960 depending on the length of recovery, scarring, pain and suffering.
Hands, Wrists, Arms – less severe injuries are likely to be in the £3,000 to £5,000 range, but if there is a loss of movement or permanent disability compensation could be in the £10,000 to £30,000 range. Back – compensation for back injuries could be in the £6,000 to £10,000 range for mild injuries such as strains, sprains, muscle pain or a slipped disc.
Our experienced accident claim solicitors have a wealth of experience in dealing with following types of Supermarket accident and injury claims
If you are looking to claim compensation for an accident in a supermarket and you want free advice from a fully qualified solicitor, then please contact us now.
Using one of our expert No Win No Fee Solicitors ensures that you have a better chance of winning your claim and receiving all the compensation and help that you are entitled to on a No Win No Fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk to You.
If you are looking to claim compensation for an accident in a supermarket and you want free advice from a fully qualified solicitor then please contact us now. Using one of our specialist personal injury claim solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis.
With offices in Colwyn Bay, Ellesmere Port, Rhyl, Shotton, Wrexham, Wallasey, and Chester, PSR is a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.
We regularly act for clients on supermarket injury claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognised expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.
The team at PSR solicitors is best placed to help you with your Supermarket Accident Compensation Claim so for confidential, professional legal advice don’t hesitate to contact us today.
If you have been involved in an accident or been injured in any way in the past three years, through no fault of your own, contact us today and speak to one of our team so that we can help you get your life back on track.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury
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Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Simpson
Jasmine Simpson LLB (Hons)
Solicitor
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