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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
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A&E Negligence Compensation Experts
If you have suffered harm because of negligent care in an A&E department, our experienced A&E Negligence Solicitors can help you explore whether you have grounds to bring a claim.
When people attend Accident and Emergency, they are often in pain, frightened or seriously unwell. We trust emergency doctors and nurses to assess symptoms quickly and take the right action, but when those standards fall short, the results can be devastating.
At PSR Solicitors, we support individuals and families across England and Wales who have experienced medical negligence in A&E, including missed diagnoses, delayed treatment, failure to admit patients, and errors during triage. These types of mistakes can have long-lasting effects on your health, your finances, and your ability to move forward with confidence.
With our experienced medical negligence solicitors handling your A&E Claim from the outset, you can expect honest advice, regular communication, and practical support throughout the process. PSR Solicitors is a Lexcel-accredited firm, recognised for our commitment to client care and trusted across England and Wales for handling complex Accident and Emergency Claims with skill and sensitivity.
To speak to a solicitor about your experience in A&E, call us on the number at the top of the page or use the contact form on this page for a free, confidential consultation.
(I am) extremely happy, couldn't think of a better (firm) to handle my claim. I am very happy and I would like to thank you extensively. Service from all the staff was excellent.
I would like to thank the team at the Wrexham office for everything they have done for me and for reaching settlement. I will definitely recommend PSR
I have nothing but good words to say about psr solicitors really helpful, caring and fast acting.
A&E negligence occurs when the care provided in an Accident and Emergency department falls below the standard expected, resulting in harm that could have been avoided. Emergency departments are fast-moving environments, but this does not excuse poor clinical judgement, communication failures or a lack of timely intervention when it matters most.
Staff working in A&E are responsible for prioritising patients appropriately, recognising serious conditions quickly, and arranging tests, treatment or admission without delay. If serious symptoms are missed, triage is delayed, or patients are discharged too soon, the consequences can be life-altering.
We often deal with cases involving missed fractures, untreated head injuries, failure to detect internal bleeding, or avoidable delays in recognising sepsis, heart attacks or strokes. In some cases, patients are sent home despite displaying serious symptoms, only to deteriorate soon after. Others are left waiting too long for urgent care, with their condition worsening as a result.
Of course, not every bad outcome in emergency care is the result of negligence. However, if the treatment you received in A&E clearly fell short of accepted standards and led to avoidable harm, there may be grounds to bring an A&E negligence compensation claim.
At PSR Solicitors, we work alongside respected independent medical experts to review your hospital records and assess whether the care you received was negligent. If we believe that mistakes were made and your suffering could have been prevented, we’ll explain your legal options clearly and support you every step of the way.
Mistakes in Accident and Emergency departments can happen quickly, often during high-pressure situations. But when proper procedures are not followed and urgent symptoms are missed, the result can be avoidable and sometimes life-changing harm.
At PSR Solicitors, we help clients across England and Wales pursue A&E negligence claims involving a wide range of errors and failings. Some of the most common include:
Emergency staff must be able to identify serious conditions based on the symptoms presented. When key signs are missed or misunderstood, the right treatment is delayed or never given at all. We frequently deal with cases where conditions like broken bones, sepsis, strokes or internal injuries were not diagnosed, often leading to worsening health or permanent complications.
We regularly handle both Medical Misdiagnosis Claims and Delayed Diagnosis Claims, helping individuals secure the answers and compensation they deserve when diagnostic errors result in avoidable suffering.
Every A&E department uses triage to determine which patients need urgent care. When this process is not followed correctly or there are avoidable delays, people can be left waiting too long for the help they need. This can be particularly dangerous in cases involving chest pain, breathing difficulties or suspected infections where speed is critical.
In some situations, patients who should have been admitted to hospital are sent home or left without proper review. Others are not referred to the correct specialist despite showing signs that further assessment is needed. If this leads to a condition worsening or an emergency developing later, it may form the basis of a claim.
Accurate diagnosis often depends on simple but essential steps, such as checking vital signs, ordering X-rays or arranging blood tests. If an A&E doctor fails to carry out these checks, or misinterprets the results, the true cause of the problem may be missed. This can result in incorrect treatment or delays in care.
Clear communication between staff is essential in emergency settings. When details about symptoms, test results or medical history are not passed on properly, there is a risk that important warning signs will be overlooked. This is especially common during shift changes or when patients are moved between departments.
Patients who are not fully assessed or are discharged without proper follow-up instructions are at risk of deterioration after leaving the hospital. In many of the cases we see, individuals were sent home only to return shortly after with more serious symptoms that could have been avoided with better care at the outset.
If your visit to A&E left you in a worse position than when you arrived, or if you feel you were not taken seriously when you needed urgent help, you may be entitled to claim A&E Negligence Compensation. Our experienced solicitors will take the time to understand what happened and help you decide on the best next step
Compensation cannot reverse the harm caused by negligent treatment in an A&E department, but it can provide vital support as you recover. If you have suffered avoidable injury due to emergency care that fell below medical standards, a successful claim may help ease both the financial and emotional pressure you are facing.
Depending on the impact of your case, compensation may include:
Where appropriate, we may also advise on setting up a Personal Injury Trust. This can protect your compensation from affecting any means-tested benefits and ensure your financial support is preserved for your future needs.
At PSR Solicitors, we believe that everyone attending an Accident and Emergency department deserves timely, professional and appropriate care. When that standard is not met and avoidable harm occurs, you have every right to seek accountability. We’re here to guide you through that process with clarity, care and expert legal support.
Our solicitors have extensive experience in A&E negligence claims, including cases involving delayed triage, missed diagnoses, premature discharge and failures to recognise life-threatening symptoms. We understand how distressing it is to be turned away, overlooked or misdiagnosed at a time when you were relying on the emergency care system to protect your health.
PSR Solicitors is a Lexcel-accredited firm, recognised for meeting the highest standards of legal practice. We’re trusted by clients across England and Wales, offering expert legal support wherever you live. While our offices are based in Colwyn Bay, Rhyl, Shotton, Wrexham, Chester, Ellesmere Port and Wallasey, our reach extends far beyond the local area. Whether you’re in North Wales, the North West, or further afield, our dedicated legal team is ready to help. Our reputation for high-quality legal advice and successful outcomes means we are regularly instructed by clients nationwide, including those referred to us by previous clients and other professionals.
When you choose us, you’ll be supported by a named solicitor who takes the time to understand your case in full. You’ll never be passed from person to person and we’ll keep you updated throughout the process, explaining each step in plain, straightforward language.
We offer no win, no fee arrangements in appropriate cases, so you can pursue your A&E claim without the burden of upfront legal costs. If your case does not succeed, you won’t pay us anything, providing reassurance at what is often a very challenging time.
Our priority is to help you get the answers, recognition and compensation you deserve. With PSR Solicitors on your side, you can be confident your case is in experienced and determined hands.
Frequently Asked Questions about A&E Negligence Claims
Yes. If you were sent home without proper assessment or monitoring and later suffered a deterioration that could have been prevented, this may form the basis of a successful A&E negligence claim.
Misdiagnosis is one of the most common causes of A&E negligence. If you were wrongly diagnosed or if symptoms of a serious condition were missed and this caused avoidable harm, you may be entitled to compensation.
In most cases, you have three years from the date of the negligent treatment or from when you first realised that your care may have caused harm. Exceptions may apply if the injured person is a child or lacks capacity, so it's best to seek legal advice as soon as possible.
We will obtain your medical records and arrange for an independent medical expert to review the care you received. You do not need to gather this yourself—our team will handle the process for you.
If your symptoms were dismissed or not properly assessed, and this led to a delay in treatment or a worsening of your condition, you may have a valid claim. A&E staff have a duty to carry out appropriate triage and investigate serious complaints thoroughly.
Potentially, yes. If diagnostic tests should have been arranged based on your symptoms but were not, and you were harmed as a result, this could amount to negligent care. Common issues include missed fractures, internal bleeding or undiagnosed infections.
Yes. If a loved one has died due to failings in emergency treatment, you may be able to bring a claim as their next of kin or personal representative. This may also include claims for financial dependency and emotional distress.
If you have suffered harm because of negligent care in an Accident and Emergency department, you do not have to deal with the consequences alone. At PSR Solicitors, our experienced A&E Negligence Solicitors will take the time to listen, understand what went wrong, and offer clear legal advice based on your individual situation.
We provide free initial consultations and, where appropriate, work on a no win, no fee basis, so you can make a claim without the stress of upfront legal fees. Your enquiry will be treated with the utmost confidentiality, and we’ll always explain your options in plain, straightforward terms.
To speak to a solicitor about a potential Accident and Emergency Negligence Claim, call us today on 0800 020 9167 or complete the online enquiry form. A member of our team will respond promptly to help you move forward.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you—every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Alyssia King
Danial Barrett
Trainee Solicitor
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