Appointments can be held by video call, by phone or in person at one of our local offices.

Government regulations mean you may be asked to prove who you are if you are a new client or if your solicitor has not taken instructions from you for some time.


The UK is a major international financial and legal centre, with a strong reputation for honesty and integrity.

Unfortunately that is why financial and professional businesses, like banks and solicitors’ firms, are attractive to money launderers – criminals who sometimes try to hide stolen money by turning it into legitimate income. The government has introduced measures:

  • To make it more difficult for criminals to make and keep money from their crimes
  • To confiscate the proceeds of crime

For this reason there are compulsory checks which solicitors have to make of their clients. Being asked for identification does not mean you are under suspicion. The identification requirements apply to all clients when they are asking their solicitors to conduct certain types of cases.

How this affects you

This means you will have to show your solicitor, or somebody acting on their behalf, some personal documents that can include:

  • Current signed passport
  • Photo-card driving licence
  • Benefit book
  • And a recent gas, electricity or other household bill

If you don’t have these documents, you will have to ask your solicitor to advise you on how best to prove who you are.

If you want free advice from a fully qualified solicitor/conveyancer then please contact us now. Using one of our specialist solicitors/conveyancers ensures that your injury claim or house move will proceed quickly and with the minimum amount of stress. We are accredited by the Solicitors Regulation Authority under their Conveyancing Quality Standard & Legal Excellence scheme so you know that you can trust us to provide you with clear information and price transparency from the start.

We have offices throughout North Wales and Cheshire and you can contact us safe in the knowledge that one of our expert solicitors/conveyancers will take care of everything for you.

Contact PSR to get started…

Tell us a little about your legal issue and one of our Solicitors will contact you to discuss how we can help you and also advise you of the costs involved.

Appointments can be arranged by phone, Zoom or Skype video call or in person at one of our local offices.

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