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Shopping Accident Compensation Claim Experts
Shopping Accident Claims
Do you require a solicitor to help you claim compensation for an accident in a shop? If so, then contact PSR Solicitors. We can help you.
If you've been injured in an accident in a shop, shopping centre or retail park then we appreciate how traumatic it can be and are here to help. Our friendly and professional team of specialist solicitors have considerable expertise in handling shopping accident claims and will work hard to ensure you get you the compensation and support you need to make the best possible recovery.
Shopping accident compensation claims are commonplace, and we regularly help people claim compensation for accidents in shops and shopping centres. Experience has allowed us to understand the arguments that shop owners and insurers try to use to negate their liability and can use this knowledge to build the strongest case possible on your behalf.
By utilising our years of experience of successfully settling shopping accident claims, you have the peace of mind that employing the services of one of our qualified injury solicitors dramatically improves your chances of winning your claim and receiving all the compensation that you and your loved ones deserve.
As with all personal injury claims, PSR Solicitors will handle your case on a No Win No Fee basis, meaning that in the unlikely event that your claim proves to be unsuccessful, there will be no legal fees for you to pay, so you have nothing to lose and everything to gain.
So, if you have sustained an injury in an accident in a shop and you feel there was negligence on the part of the shop owner or staff, call PSR Solicitors today for free expert legal advice prior to starting your accident in a shop claim.
Pursuing compensation for your accident is not something you have to do on your own, you need specialist advice.
Trust us to help you.
Quality and professional service. My claim was dealt with very quickly and efficiently, would highly recommend.
(I am) extremely happy, couldn't think of a better (firm) to handle my claim. I am very happy and I would like to thank you extensively. Service from all the staff was excellent.
I find your service to be highly recommendable. May I say that I am more than pleased with the way you have handled my claim for compensation and I would fully recommend your services to anyone.
When people go shopping, they enter a shop on the understandable assumption that they will be safe and secure and there is legislation designed to ensure that this is the case.
Under the Occupiers’ Liability Act 1957, business owners, including shops, are legally required to ensure you’re kept as safe as possible when visiting their premises. Shop owners and managers are required by law to follow strict safety regulations set out by the Health and Safety Executive, failure to adhere to these regulations means that they are potentially putting you at risk and may therefore be responsible for any injury sustained on their premises.
When we are shopping, shop owners and those in charge of the day-to-day running of the store know that we are generally concentrating on the products on their shelves, rather than necessarily paying attention to where we’re going and what’s in front of us, and that’s how they would like it. There is, therefore, a responsibility on the shop owner or manager to ensure that potential obstacles, such as packaging, or hazards, such wet floors, are cleaned, dried, or removed as soon as is realistically possible.
Failure to place appropriate warning signs/notices when the shop owner anticipates a potential danger would also be seen as a breach of their duty of care to customers.
The most common type of shopping accident is when employees have left items on the floor or not tidied away packaging after stacking shelves, causing shoppers to trip, fall and injure themselves. Other shop accidents happen when spillages occur or the floor gets wet as customers come inside from the rain, causing them to slip in a shop.
If you are looking to claim compensation for a personal injury you have suffered in a shop and you want free advice from a fully qualified solicitor then please contact us now.
Using one of our specialist solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee Claim basis.
This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
The amount of money you could claim for your shopping accident compensation claim will depend on the nature, extent and severity of your injury and will also factor in any financial losses and accident-related costs you have incurred.
When you begin your shopping accident compensation claim, your PSR Solicitors’ qualified lawyer will consider the many ways in which your shop injury has impacted your day-to-day life. Your solicitor will account for all these effects to your life and will factor them in when calculating your appropriate compensation award.
This calculation will factor in both 'general damages' and 'special damages’.
General damages are awarded for pain, suffering and loss of amenity (PSLA) you have endured.
Awards for general damages are set using the personal injury awards guidelines published by the Judicial College.
Special damages are designed to recompense you for any financial losses and expenses you have incurred as a result of the accident including:
Special damages are relatively straightforward to calculate because they specifically reimburse the victim for injury-related costs, as well as recompensing them for any injury-related expenses going forward, a figure that your solicitor will calculate with advice from the appropriate medical professionals.
Shopping and Supermarket Accidents are commonplace, with all manner of injuries being sustained in a variety of ways. Our years of experience of handling shop accidents claims and slip in shop claims has shown us that the most common causes of shop injuries include:
In the event that a member of staff discovers a spillage or when it’s raining and customers walk rain into the store, employees should look to clean and dry the floor as soon as possible and should place appropriate warning signs around the hazard in the meantime. Failure to do so increases the risk of customers slipping and injuring themselves and constitutes a breach of their duty of care towards their customers.
When shop staff are restocking shelves or amending displays, they should ensure that they tidy up after themselves once they are done. By not doing so and by leaving things like packaging or merchandise in areas where shoppers may trip, and fall is a breach of their duty of care and may leave them liable for any resultant accidents or injuries.
Failure to secure shelving to the floor or wall can lead to stability issues, causing the goods or the shelves themselves to fall and hit customers. Similarly, overstocked shelves can also result in items falling and injuring customers.
Failure to replace or secure down damaged or loose flooring or carpet can pose a tripping risk, especially to the elderly and young children.
When erecting display items or positioning overhead advertising material, it is essential to ensure that its stable and adequately secured. Failure to do so can result in potentially heavy items falling on and injuring customers.
If a shop owner or manager fails to replace, repair, or remove damaged or sharp shelving units and a customer proceeds to injure themselves on it, then the shop owner could be held liable for their injuries.
Some shops have ‘atmospheric’ lighting to set a mood in the store, others have inadequate or poorly maintained lightly. Poor lighting of any form can pose a risk to customers, especially near steps and stairs.
If a member of staff accidentally hits and injures you with a goods trolley or whilst collecting shopping trollies, you could be entitled to claim for any resultant injuries.
If you are looking to claim compensation for an accident in a shop and you want free advice from a fully qualified solicitor then please contact us now.
Our credentials speak for themselves. We are proud to be accredited by the Law Society for our expertise in handling personal injury claims and have been recognised by the Law Society for our superior client service, being awarded the Lexcel Practise Management Standard.
As with all personal injury claims, we will deal with your shopping accident claim on a No Win No Fee Claim basis, meaning that if your claim proves to be unsuccessful, there will be no legal fees to concern yourself with, so No Win No Fee = No Risk To You
With offices in Colwyn Bay, Ellesmere Port, Rhyl, Shotton, Wrexham, Wallasey, and Chester, PSR is a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.
We regularly act for clients on shop accident claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognised expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.
Even if you are concerned that you may have been partly to blame, you could still be eligible to make a claim. So, if you are unsure as to the potential validity of your shopping accident claim, call and speak to one of PSR Solicitors’ experienced personal injury solicitors for expert advice and professional opinion.
If you have been involved in an accident or been injured in any way in the past three years, through no fault of your own, contact us today and speak to one of our team so that we can help you get your life back on track.
Richard Layfield LLB
Solicitor - Head of Personal Injury
I've been a Solicitor at PSR Solicitors since March 2013 and am head of Personal Injury throughout the firm as well as having full responsibility for managing the Rhyl office.
I completed both my Law LLB and LPC degrees at Cardiff University, graduating in 2008 and 2009 respectively. Thereafter, I completed my 2-year training contract at a firm based in Cardiff, then I was retained by this firm as a Criminal Defence Solicitor until I decided to relocate up to North Wales.
As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.
Outside of work I'm a keen rugby fan, who enjoys running and travel.
Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Paul Rossiter
Paul Rossiter LLB Law
Managing Director
I qualified as a solicitor in 1998 and worked as a Personal Injury Specialist throughout my legal career, dealing with high value serious injury cases obtaining both compensation and rehabilitation for my clients. I was a member of APIL (Association Of Personal injury Lawyers) and recognised by the Law Society as being a Senior Personal Injury Solicitor.
After working in various law firms, both small high street firms and a larger practice in Manchester, I saw a gap in the market for a high quality practice that had the same core high street values of being personable and approachable and combining them with the efficiency and professionalism of a larger practice. PSR Solicitors was therefore established in 2009 and since then PSR Solicitors has provided high quality legal services to local clients throughout North Wales and Cheshire.
I live in Chester with my young family and 2 dogs and enjoy regular holidays along the coast of North Wales and Ibiza.
I have recently been asked to join the board of trustees at Platform For Life, a mental health counselling charity in Chester. Good mental health is the foundation of a more fulfilled, happy and healthy life, yet many families struggle to access the help and support they need to achieve it. Platform for Life offers free local counselling and play therapy for families who would otherwise not be able to afford it.
Richard Layfield
USUAL LOCATIONS: Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Mark House
Mark House LLB
Solicitor - Head of Litigation
USUAL LOCATIONS: Shotton Office, Wrexham Office, Colwyn Bay Office, Wallasey Office
I completed my law degree and legal practice course at Nottingham Law School, before qualifying as a solicitor in 2004. I then worked at a specialist personal injury firm in the East Midlands and a leading regional firm, before joining PSR in 2017.
With PSR I've continued to specialise in acting for Personal Injury claimants and have developed a keen understanding of the procedures and tactics involved in pursuing a claim, as well as the difficulties and concerns faced by people who have suffered as the result of an accident.
Since 2014 I've been proud to help hundreds of people. I've represented the public in all manner of injury claims, including serious orthopaedic injuries, brain damage, and psychological trauma. I was instructed to deal with claims for clients in the aftermath of the Potters Bar rail crash and the Penhallow hotel fire.
In addition, I represent clients in relation to all manner of disputes. I have dealt with professional negligence claims, such as those against solicitors and builders. I have helped clients recover money which is due to them and to dispute invoices which have been sent to them. I have helped business defend claims against them. I have tackled neighbour and boundary disputes.
I live locally to the Colwyn Bay office, and outside of work, I enjoy taking advantage of the coastal and mountain outdoor activities which are available on the doorstep. I'm also heavily involved with an outdoor pursuits charity, which I find an enjoyable and rewarding way of using my free time.
Jasmine Simpson
Jasmine Simpson LLB (Hons)
Solicitor
USUAL LOCATIONS: Rhyl Office, Colwyn Bay Office
I joined PSR Solicitors in May 2022 as part of their first cohort of Trainee Solicitors. After being admitted as a Solicitor in August 2023, I joined the firm's Litigation Department.
I completed my Law degree at The University of Liverpool in 2018, then went on to complete the Legal Practice Course at The College of Law, Chester.
Outside of work I enjoy making the most of living in North Wales and often spend my weekends on the Llyn Peninsula. I also enjoy going to the gym, skiing holidays and travelling to warmer destinations.
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