Appointments can be held by video call, by phone or in person at one of our local offices.

Our Legal Process and Guide to Selling
a Property in Wales and England

This page is intended as a general guide surrounding the legal process we help clients through when selling a property. 

PSR Solicitors is one of the largest teams of Conveyancing Solicitors in Wales and a leading law firm for Conveyancing in Cheshire, and right across North Wales and the North West,  as such we aim to give as much practical advice as possible and of course great service.

Our job is to ensure that your interests are protected and that the sale agreements that you make with prospective buyers protect your interests and rights at all times. 

First steps

If you have chosen PSR solicitors to act for you regarding the sale of a property you own, you will have received from us a Seller’s property information form, and, fixtures fittings and contents questionnaire. Please complete them fully and return them to us as soon as possible to enable us to issue the full contract documentation to the Buyer’s Solicitors. Once approved this contract enables the sale to progress.

If you have agreed any other matters with your Buyer which are not within the scope of the standard Seller’s Property Information Form please advise us immediately. Do not enter into any written agreement with your Buyer or anyone seeking to represent your Buyer without first discussing the matter with us, as you may otherwise put yourself into a position of being bound by a contract contrary to your interests.

If an estate agent is involved in the sale of your property you will receive a copy of the agents' details. Please check the details very carefully to ensure they are accurate and represent the agreed terms of the sale. If there are any discrepancies please let us know immediately.

Legal work prior to contracting to sell

When we have received the title deeds to your property and your completed Seller’s Property Information Form, Fixtures Fittings and Contents Questionnaire, we can produce the full contract documentation. These, together with a supporting package of documents dealing with title, planning, guarantees or similar applicable to your property will be sent to your Buyer’s Solicitors for approval.

We may be asked further questions concerning your Property when the Buyer’s Solicitors have received the contract documentation, necessary searches, and mortgage instructions, or, when the Buyer has received the results of the survey. We will advise you and reply as soon as we are able to do so.

Please ensure that you deal with any further requests made to you promptly in order to avoid any undue delays in progress. The Buyer is entitled to place reliance upon the information we supply on your behalf. You must make full disclosure to your Buyer of all relevant facts about the Property and its history, in order to avoid any misrepresentation to the Buyer, however innocent or unintended.

Reporting to you up to exchange of contracts

As you will appreciate there are a large number of matters which need to be investigated to ensure that your interests are fully protected. We will keep you advised of progress by letter or by telephone. Should you have any queries on any matter at any point please contact us as soon as possible. We will ask for your instructions in writing to any information you supply so that we can all be clear on what further steps are to be taken.

 Financial charges on your property

We will obtain estimates of the amount required to redeem any mortgage on your Property so that we can ensure there will be sufficient funds available to allow the sale to proceed. Please ensure that you disclose to us all loans secured on your Property.

It is important to establish at an early stage whether there are any further mortgages, loans or Local Authority charges, that may be secured upon the Property. All secured lending must be repaid on or before completion of the sale.

If we are instructed by your Lender to repay a mortgage or loan secured upon the Property, then we will also be acting on behalf of your Lender independently of you. Your Lender will also be our client and as explained in the Lender’s terms and conditions you are responsible for the Lender’s costs.

Your Lender will normally charge a deeds production fee which is added to your mortgage account when the deeds we request are forwarded to us.

Signing your contract

Once the Contract has been approved by your Buyer’s Solicitor we will send a report of the transaction to date and ask you to sign the Contract in readiness for exchange of Contracts. You will also need to sign a Transfer Deed which will be sent to you when received from the Buyer’s Solicitors and which will need to be back in our possession duly signed before completion can take place.

Signing a Contract does not bind you to sell. It is only when all parties are ready that a completion date is agreed and exchange takes place. At that stage, the Contract will be dated and become legally binding.

Exchange of contracts

When all parties are ready and the completion date is agreed, we will commence the exchange procedure. Once exchange has taken place we will advise you. You will upon exchange, be legally bound to sell to the Buyer based on the information provided on the Property.

If either party backs out after exchange there can be a claim for damages for losses arising from such decision which can be substantial. Such losses could include a) interest for late completion b) damages to compensate any innocent party in the chain of transactions suffering financial loss which can be substantial and would need to be redressed via the Court system which would take a long time.

Between exchange and completion

Completion is usually two to four weeks from the date of exchange. Completion must take place on a working day (not a Saturday, Sunday, or Bank Holiday). Vacant possession of the Property must be given by the date of completion and by the time specified in the Contract. You should aim to give vacant possession by 12 noon on the day of completion.

We will obtain details of any Estate Agents account, final redemption statements for all secured charges disclosed, and forward copies to you for your approval. You will need to notify any suppliers of services to the property directly of your move (e.g. Gas, Electricity Companies, Telephone Company, etc.).

You will need to advise us where the Buyer can collect the keys to the Property on the day of completion (we recommend you leave them with the estate agents if any). We will confirm by telephone that keys can be released once we receive the balance to complete the sale from the Buyer’s Solicitors.

Please also bear in mind that the property must be left clean and tidy, and, that any items not included in the price must be cleared from the property, to include items and rubbish if any in the loft, garage, garage, shed, gardens (where applicable).

Practical points for you on completion

Do not forget to ensure meter readings are taken. Do not forget to notify Suppliers of Services. Do not forget to cancel any direct debits or standing orders for the Property and above all do not forget to move! (you agree to sell with vacant possession remember).

Insurance risk on the building should be retained until completion and you agree to transfer the Property on completion in the same physical condition as at the date contracts are exchanged.

Ensure you make arrangements to transfer your contents insurance to your new Property.

Do not forget to leave all keys to the property where they can be collected by the Buyer and that you have notified us of the collection point (again we recommend they are left with the estate agents if any).

Completion day

We will receive the sale proceeds, pay off any secured charges (including mortgages) disclosed, pay the Estate Agents if any, and, any other relevant parties, in accordance with the Financial Statement which we will send you.

We will also send the title deeds and Transfer Deed to your Buyer’s Solicitors. We will account to you for any balance of amounts of money due after payment of our costs and payments made on your behalf.


We will do all we can to comply with your reasonable requirements and timescale. Should there be any points you wish to discuss please contact us. We will be pleased to help.

If you have further questions, please call one of our offices and talk to our location teams. You can find more information about our teams on their individual office pages 

Conveyancing Solicitors Shotton

Conveyancing Solicitors Ellesmere Port

Conveyancing Solicitors Wrexham

Conveyancing Solicitors Rhyl

Conveyancing Solicitors Colwyn Bay

Contact PSR to get started…


Appointments can be arranged by phone, Zoom or Skype video call or in person at one of our local offices.

  • Fixed Fees
  • 5 Star Google satisfaction ratings
  • Law Society Accredited Solicitors
  • Personable, Professional & Reliable

Contact PSR to get started…

Tell us a little about your legal issue and one of our Solicitors will contact you to discuss how we can help you and also advise you of the costs involved.

Appointments can be arranged by phone, Zoom or Skype video call or in person at one of our local offices.

  • Fixed Fees
  • 5 Star Google satisfaction ratings
  • Law Society Accredited Solicitors
  • Personable, Professional & Reliable

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