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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
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Delayed Dental Treatment Claims
When you seek treatment from a dentist, you rightly expect problems to be diagnosed and dealt with promptly. But when there are avoidable delays, even the most routine issues can escalate. A small cavity might become a root canal. An untreated infection could lead to severe pain, or even tooth loss. In some cases, these delays result in long-term complications that could have been prevented with timely care.
If you’ve suffered because a dental professional failed to act when they should have, you may have experienced dental negligence and you could be entitled to compensation.
At PSR Solicitors, we help people across England and Wales pursue dental negligence claims following delays in treatment. We understand that this kind of experience can be both painful and distressing. That’s why we take the time to listen carefully to what happened, explain your legal options clearly, and support you every step of the way.
If we believe you have a valid claim, we’ll handle the process with skill, empathy, and total professionalism. In most cases, we can act for you on a No Win No Fee basis — so there’s no financial risk to getting the justice you deserve.
Speak to one of our expert Dental Negligence Solicitors in complete confidence today. Your initial consultation is free and comes with no obligation.
I’m incredibly grateful to all at PSR Solicitors. I was sceptical at first of the ‘No Win, No Fee’ basis simply due to never taking legal action before. However, I will have no hesitancy recommending you to other who find themselves in similar circumstances. I’m really pleased with the result.
I found PSR solicitors very help full and professional in their handling of my claim and would recommend the firm to any one.
Thank you very much. I never believed I would receive such a large sum of money. Your service is friendly and impeccable and I would certainly recommend you, in fact I already have.
Dental problems are one of the most common reasons people seek healthcare in the UK, and prompt treatment is key to preventing complications. When patients are made to wait too long for the care they need, conditions that were once easy to treat can quickly get worse.
Between 2022 and 2023, nearly 70,000 people ended up in A&E because of tooth decay linked to difficulties getting timely dental care. This shows just how serious the effects of delays can be, with routine issues turning into dental emergencies.
When detected and treated early, problems such as decay, gum disease, or oral infections can often be managed with straightforward procedures. But when treatment is delayed, conditions can progress to the point where more invasive interventions are needed, such as root canal therapy, tooth extraction, or even multiple restorative procedures. In some cases, delayed dental treatment can also result in permanent tooth loss, ongoing pain, or infections that spread beyond the mouth.
You may have grounds to pursue a Delayed Dental Treatment Compensation Claim if your dentist:
If any of these failings have caused you avoidable harm, you have the right to seek accountability and financial support through a dental negligence claim. At PSR Solicitors, our dedicated team will work with you to build a strong case and secure the compensation you deserve.
Delays in dental care can happen in many different ways, but the consequences are often the same unnecessary pain, more complex treatment, and long-term damage that could have been avoided. Some of the most common types of delayed dental treatment negligence we investigate include:
Infections such as abscesses or severe decay can spread quickly if left untreated. Delays in providing antibiotics, drainage, or the necessary procedure can lead to extreme pain, swelling, or even life-threatening complications such as sepsis.
Gum disease (periodontal disease) is a progressive condition that requires early intervention to prevent tooth loss. When dentists fail to identify and treat it promptly, patients may suffer avoidable damage to their gums, bone structure, and overall oral health.
Procedures like root canal treatment, fillings, or extractions are often time-sensitive. Delays can result in conditions worsening to the point where teeth become unsalvageable, forcing patients into more invasive or costly restorative work.
In some cases, patients require specialist input — for example, from an oral surgeon, orthodontist, or periodontist. When referrals are delayed or not made at all, opportunities for early treatment are lost, and outcomes can be significantly worse.
Sometimes the cause of delay is not the treatment itself but errors in handling records, test results, or appointment scheduling. Missing paperwork, incorrect follow-up instructions, or failures to pass on key information can all lead to harmful delays in patient care.
Making a claim isn’t just about pointing out where things went wrong, it’s about helping you move forward. If you’ve suffered avoidable pain or needed extra treatment because of delays in your dental care, compensation can provide the financial support you need to recover properly and plan for the future.
The purpose of compensation is to put you as close as possible to the position you would have been in had the negligence not happened. Depending on the circumstances of your case, your claim could include:
In more serious cases, delays can lead to the loss of one or more teeth. This may mean you need long-term restorative care such as dentures, bridges, or implants, which can be expensive and emotionally difficult.
If your compensation award might affect your eligibility for means-tested benefits, we can also advise you on setting up a Personal Injury Trust, which can help protect your financial support without affecting other entitlements.
At PSR Solicitors, we understand that making a dental negligence claim is not only about compensation, it’s about getting answers, holding professionals accountable, and making sure your voice is heard. Experiencing avoidable pain or losing teeth because of delays in treatment can be deeply upsetting, and we are here to support you every step of the way.
Our team of experienced Dental Negligence Solicitors and lawyers has successfully handled a wide range of cases involving delayed treatment, misdiagnosis, nerve injury, and avoidable tooth loss. We combine expert legal knowledge with a compassionate approach, ensuring you feel supported and informed throughout the claims process.
We are a Lexcel-accredited law firm with offices across Colwyn Bay, Rhyl, Wrexham, Shotton, Chester, Ellesmere Port, and Wallasey. Although we are based in North Wales and the North West, we regularly assist clients from across England and Wales. Many of our cases come to us through personal recommendations, reflecting the trust we have built over the years.
We are experienced No Win No Fee Solicitors, helping clients across England and Wales pursue dental negligence claims without the pressure of legal fees. You will deal directly with a solicitor who understands this complex area of law and will take the time to understand your experience. With PSR, you can expect clear advice, strong representation, and a team that puts your best interests first.
With PSR Solicitors, you can expect clear advice, dedicated support, and a legal team that will work tirelessly to secure the compensation you deserve.
Frequently Asked Questions for Delayed Dental Treatment
Yes. If your dentist failed to provide timely treatment and this resulted in avoidable harm, you may be entitled to make a delayed dental treatment claim. Delays can cause what should have been a simple procedure, such as a filling or antibiotics for an infection, to escalate into something much more serious, including tooth extraction, root canal treatment, or even permanent tooth loss.
What matters in these cases is proving that the delay directly caused unnecessary pain, suffering, or the need for more complex treatment. Our specialist dental negligence solicitors and lawyers will review your dental records, work with independent experts, and guide you through the process of claiming the compensation you deserve.
In most cases, you have three years to bring a delayed dental treatment claim. This period usually begins on the date the negligence occurred, or from the point when you first realised your injury or ongoing dental problems were linked to delayed treatment.
There are some exceptions to this rule. For example, if the claim is for a child, the three-year time limit does not begin until their 18th birthday. In cases where the person affected lacks mental capacity, there may be no time limit at all.
Because every situation is different, it’s important to seek guidance as soon as possible. An experienced dental negligence lawyer can review your case, obtain your dental records, and advise you on the next steps to secure the compensation you are entitled to.
No, you do not need to have your dental records before starting a delayed dental treatment claim. Once you decide to move forward, our team will request your dental and medical records on your behalf. This means you don’t have to worry about chasing paperwork or dealing with the administrative side of things.
These records are then carefully reviewed by independent dental experts, who assess whether the care you received fell below the expected standard and whether the delay directly caused you harm. Their expert opinion provides vital evidence in building a strong case for your compensation claim.
So while records play an important role later in the process, they are not a barrier to getting started. If you believe you’ve suffered because of delayed treatment, you can begin your claim without delay.
Yes. Whether the care was provided through the NHS or privately, all dentists owe their patients a duty of care. If they fail to meet the required standard and that failure leads to harm — you may be eligible to make a claim.
Compensation claims are made against the dental practice or their insurers, not the NHS directly. Our team will handle all communication with the relevant parties on your behalf.
Many people worry about this — especially if they still see the same dentist or use the same practice. You have a legal right to seek compensation if your treatment fell below the required standard. Any claim would be made against the dentist’s insurer, not them personally, and handled professionally.
If you feel unsure, we can talk you through your options without any pressure.
If you’ve suffered because of delayed dental treatment, you don’t have to deal with the consequences alone. At PSR Solicitors, we’re here to help you understand what went wrong, and more importantly what you can do about it.
Our experienced Medical Negligence Solicitors will guide you through every stage of the process, with straightforward advice and full support from day one. Most claims can be handled on a No Win No Fee basis, and your first consultation is free.
We’ve helped clients across England and Wales secure the compensation they deserve, now we’re ready to help you.
Call us today, request a callback, or start your claim online. We’re ready when you are.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you—every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Alyssia King
Danial Barrett
Trainee Solicitor
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