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Cosmetic Dentistry Negligence Claims
Cosmetic dental treatment should improve your health, comfort and confidence, but when it goes wrong, you can be left with pain, avoidable damage and the need for corrective treatment.
Whether you have undergone treatment for veneers, crowns, whitening treatment or other cosmetic dental work, you are entitled to expect safe treatment, clear advice about the risks involved, and honest guidance about the results that can realistically be achieved.
Poor cosmetic dental treatment can lead to a wide range of problems, including ongoing sensitivity, infection, damaged teeth or results that look very different from what you were led to expect. Others feel they were rushed into treatment, misled about the likely result, or not properly warned about the risks and long-term consequences.
At PSR Solicitors, our specialist dental negligence solicitors understand how distressing it can be when treatment intended to improve your confidence causes avoidable harm. We have extensive experience in dental negligence claims for clients across England and Wales, and can help you understand whether the care you received fell below the standard expected of a competent dental professional. We will take the time to listen, review what happened, obtain expert evidence where needed, and guide you through the claims process with clear, practical advice.
To speak to one of our Dental Negligence Solicitors in complete confidence, call us or complete the enquiry form below to speak with one of our specialist solicitors about making a cosmetic dental compensation claim. Your first consultation is free, and in most cases we can act for you on a No Win No Fee basis.
I contacted PSR after hearing about their efficiency and expert knowledge. They charge a relatively small fee and made the process completely stress free.
Quality and professional service. My claim was dealt with very quickly and efficiently, would highly recommend.
They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.
Cosmetic dentistry negligence occurs when treatment intended to improve the appearance of your teeth, gums or smile is carried out poorly. This may involve technical mistakes during treatment, unsuitable recommendations, poor assessment beforehand, or a failure to properly explain the risks and alternatives.
Not every disappointing result will amount to negligence. Some dental treatments carry recognised risks, even when carried out carefully. A claim is more likely to arise where the treatment fell below the standard expected of a competent dental professional and caused avoidable issues.
Dental negligence may arise if your dentist:
If you are unsure whether your care was negligent, our team can review your case and advise whether a claim is likely to succeed.
Cosmetic dental treatment can involve several different procedures, and each carries its own risks when not properly planned or performed. Below are some of the most common types of cosmetic dentistry errors that lead to dental negligence claims.
Veneer Negligence Claims
Veneers can improve the appearance of teeth, but they often involve removing enamel from the natural tooth. In some cases, this treatment is irreversible, so patients should be properly advised before going ahead.
Problems may arise where too much enamel is removed, veneers are poorly fitted, the bite is affected, or the final appearance is very different from what was discussed. Some patients are left with pain, sensitivity, gum irritation or veneers that fail sooner than expected.
If veneers were placed on unsuitable teeth, or you were not properly warned about the long-term consequences, you may be entitled to make a claim.
Crown Negligence Claims
Crowns may be used for cosmetic or restorative reasons, but they require careful preparation and fitting. If a crown is badly fitted, poorly shaped or placed on a tooth that was not suitable, it can cause pain, sensitivity, decay, infection or bite problems.
Crown treatment can also involve the removal of natural tooth structure. Where this is unnecessary, excessive or not properly explained, the patient may be left with avoidable damage and the need for further treatment.
If you have suffered because crowns were poorly planned, badly fitted or unnecessary, our Dental Negligence Solicitors can advise whether you may have a claim.
Composite Bonding Errors
Composite bonding is often seen as a less invasive cosmetic treatment, but it still needs to be planned and carried out properly. Poorly placed bonding can chip, stain, feel bulky, trap plaque, affect the bite or make cleaning more difficult.
In some cases, bonding may be unsuitable because of the patient’s bite, tooth position, oral hygiene or existing dental problems. If these issues are not identified before treatment, the result may be short-lived or damaging.
A claim may be possible if bonding caused avoidable harm, failed prematurely, or was recommended when another treatment would have been more appropriate.
Dental Implant Cosmetic Negligence
Dental implants are often used where a missing tooth affects the appearance of the smile. They can be highly effective, but they require careful planning, scans where appropriate, and proper assessment of gum health, bone levels, bite forces and medical risk factors.
Implant negligence may involve implants being placed in the wrong position, failure to treat gum disease before treatment, nerve damage, sinus complications, infection, implant failure, or poor advice about bone grafting and maintenance.
If implant treatment was presented as straightforward but the risks or limitations were not explained, or if poor planning caused the implant to fail, you may have grounds to pursue a claim.
Orthodontic Aligner and Smile Makeover Claims
Clear aligners and wider smile makeover treatment are increasingly common in cosmetic dentistry. When properly planned and monitored, they can improve the appearance of the teeth. However, problems can arise where treatment is unsuitable, poorly monitored, or where the effect on the bite is not properly considered.
Some patients are left with teeth that look straighter but do not meet properly when they bite. Others experience relapse, gum problems, root damage, pain or the need for further orthodontic treatment.
Smile makeover claims can be more complex because several treatments may be combined, such as whitening, bonding, veneers, crowns, implants or aligners. Each stage should be properly planned, explained and agreed before treatment continues.
When cosmetic dental treatment goes wrong, the effects can go far beyond disappointment with the final appearance. You may be left in pain, facing more complex dental treatment, or dealing with damage that could have been avoided with proper care.
Compensation is intended to support your recovery and help cover the cost of putting things right. It recognises the harm you have suffered and the impact the treatment has had on your daily life. Depending on your situation, a successful claim may include:
The financial pressure can be particularly difficult where the original cosmetic treatment was privately funded and further work is then needed to correct it. At PSR Solicitors, we look carefully at the clinical, personal and financial consequences so your claim properly reflects what has happened.
Bringing a dental negligence claim can feel daunting, especially if you are still dealing with the emotional impact of cosmetic work that has gone wrong. You might be unsure whether the treatment was negligent, how to prove it, or what your options are. At PSR Solicitors, we make the process clear, manageable and supportive from start to finish.
Our experienced medical negligence team helps clients across England and Wales pursue claims involving improper dental treatment. We take the time to listen, understand what happened to you, and provide honest advice about the strength of your case.
As a Lexcel-accredited law firm, we are recognised for our high standards of client care and legal expertise. We have offices in Colwyn Bay, Rhyl, Shotton, Wrexham, Chester and Ellesmere Port, and we support clients nationwide. If you are not local to us, we can handle your case remotely, with no need for in-person appointments unless you prefer them.
As experienced No Win No Fee Solicitors, we handle most Dental Negligence Claims without upfront legal costs or financial risk to you. From the start, you will deal directly with a qualified solicitor who understands this area of law.
Many of our clients come to us through word of mouth or personal recommendation, which reflects the trust we have built and the results we achieve. If we believe you have a strong case, we will work hard to ensure the consequences of the negligent treatment are properly recognised.
Frequently Asked Questions ABOUT COSMETIC DENTISTRY ERRORS
You may be able to claim if the poor appearance was caused by negligent treatment, poor planning, inadequate consent or misleading advice. A disappointing result alone is not always enough. A claim is more likely where the treatment fell below the expected standard and caused avoidable harm, further treatment needs or financial loss.
For example, there may be grounds for a claim if veneers were poorly fitted, crowns damaged natural teeth, bonding affected your bite, or you were promised a result that was not realistic.
No. Signing a consent form does not automatically prevent you from making a claim. Before agreeing to cosmetic dental treatment, you should still have been given clear information about the risks, alternatives, likely outcome and long-term effects of the procedure. If the advice you received was incomplete, rushed, unclear or misleading, a claim may still be possible.
An offer to correct the treatment does not necessarily mean you cannot make a claim. In some cases, further treatment from the same dentist may be appropriate, but in others it may be better to seek an independent second opinion first. If you have lost confidence in the dentist, or you are being asked to pay more to correct a problem they may have caused, it is sensible to get legal advice before agreeing to anything.
You may be able to claim if you were given misleading information about what the treatment could achieve and this influenced your decision to go ahead. This may include unrealistic promises, misleading before-and-after images, or being told that treatment was simple, permanent or low-risk when there were important limitations or risks that should have been explained.
The issue will usually be whether the information you were given was fair and balanced, whether the treatment was clinically appropriate, and whether you suffered avoidable harm as a result.
We will obtain your dental records and arrange for an independent dental expert to review your treatment where appropriate. Their role is to assess whether your dentist acted in line with accepted professional standards and whether a competent dentist would have recommended or carried out the treatment in the same way.
If the expert evidence supports your case, we will explain your options clearly and help you decide whether to move forward with a claim.
Yes, you may still be able to make a claim if the problem only becomes clear later. Some cosmetic dental errors, such as damage to natural teeth, bite problems, infection, implant failure or poorly fitted work, may not be obvious immediately. What matters is whether the treatment fell below the expected standard and caused avoidable issues. If you are unsure when the problem started, we can review the records and help establish what happened.
If you have been affected by cosmetic dental treatment that went wrong and believe it caused pain, damage, further treatment needs or avoidable financial loss, you do not have to deal with it alone. Our experienced dental negligence solicitors are here to listen, provide honest advice and help you take the next step with confidence.
At PSR Solicitors, we are recognised for our work in both dental and medical negligence claims. We will make sure your experience is properly investigated and, where appropriate, help you secure compensation that reflects what you have been through.
Your first consultation is free of charge and entirely confidential. In most cases, we can represent you on a No Win No Fee basis, so there is no financial risk in speaking to us. Call us today, request a callback, or begin your claim online. However you choose to reach out, our team is ready to help.
Call us today, request a callback, or begin your claim online. However you choose to reach out, our team is ready to help.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you—every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Emily Williams
Personal Injury Solicitor
Alyssia King
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