Appointments can be held by video call, by phone or in person at one of our local offices.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
We can help you buy or sell a residential or commercial property including leasehold properties on a ‘NO MOVE NO FEE’ basis.
We help with divorce, finances, civil partnerships, estate planning and administration.
We can help with estate planning to protect your wealth for the future and with probate/estate administration.
Our expert solicitors can help you claim for, or settle a civil dispute, loss of money or a commercial debt.
Our offices will be closing for the Christmas and New Year break from 5pm on Tuesday 23rd December, and will reopen at 9am on Monday 5th January 2026.
Cosmetic Surgery Negligence Claims
Undergoing cosmetic surgery is a deeply personal decision, often made in the hope of improving your confidence, appearance or wellbeing. Whether carried out for aesthetic reasons or to correct a previous issue, patients place a great deal of trust in the skill and professionalism of their surgeon. When that trust is broken due to negligence, avoidable mistakes or poor-quality treatment, the physical and emotional consequences can be life changing.
At PSR Solicitors, we understand how distressing it can be to suffer harm as a result of cosmetic surgery gone wrong. Our specialist medical negligence solicitors act for clients across England and Wales, helping individuals secure compensation for the damage caused and the impact it has had on their lives.
Whether you are coping with permanent scarring, nerve damage, infection or emotional trauma following a failed procedure, we are here to help. We will take the time to understand your experience, explain your legal rights and guide you through the claims process with clarity and care.
To speak with a solicitor in confidence, call freephone using the number at the top of this page or complete our online enquiry form to arrange your free initial consultation.
(I am) extremely happy, couldn't think of a better (firm) to handle my claim. I am very happy and I would like to thank you extensively. Service from all the staff was excellent.
I found PSR solicitors very help full and professional in their handling of my claim and would recommend the firm to any one.
I have nothing but good words to say about psr solicitors really helpful, caring and fast acting.
Cosmetic surgery negligence arises when a medical or aesthetic practitioner fails to meet the standard of care legally expected of them, and this failure results in physical harm, emotional distress, or financial loss. These claims can relate to surgical errors, inadequate pre-operative advice, poor aftercare, or procedures performed by unqualified or poorly trained individuals.
Unlike emergency medical treatment, cosmetic surgery is usually elective, and patients often pay privately. However, this does not diminish a practitioner’s legal duty of care. Whether the treatment takes place in a private clinic, hospital, or beauty salon, all professionals performing cosmetic procedures must adhere to strict safety and ethical standards.
Common grounds for cosmetic surgery negligence claims include, but are not limited to:
In the UK, all doctors must adhere to the professional standards set out by the General Medical Council (GMC). When these are breached and harm occurs, it may be possible to bring a claim under medical negligence law.
For a successful claim, two key elements must be established:
At PSR Solicitors, we work closely with independent medical experts to assess your records and provide professional opinions on whether negligence occurred. This helps us build a robust case on your behalf. From the moment you contact us, we will take detailed notes of your experience, gather relevant documentation, and liaise with specialists to support your claim.
We understand that revisiting a traumatic experience can be difficult, particularly when it affects your appearance or confidence. That’s why we take the time to explain each step clearly and work at your pace.
Financial compensation following cosmetic surgery negligence is intended to help you recover and rebuild your life. While no sum can undo the distress you’ve experienced, it can ease the burden of medical costs, restore financial security, and provide access to corrective treatment if needed.
A successful claim may include payment for:
Where appropriate, we will also advise on personal injury trusts, allowing you to protect your compensation from affecting any means-tested benefits.
Many people choose to undergo cosmetic procedures abroad, often due to lower costs. However, if something goes wrong, bringing a claim can be more complicated. Foreign medical providers may not be subject to UK regulations, and local legal systems vary in terms of accountability and access to redress.
If you have received negligent treatment overseas, we may still be able to help. PSR Solicitors can explore potential claims under international law or against UK-based clinics that arranged the procedure. It is vital to seek legal advice as soon as possible in these circumstances.
We understand that the financial implications of legal action can feel overwhelming—particularly after already paying for a cosmetic procedure. That’s why we offer no win, no fee agreements in suitable cases. This means you will not pay any legal fees unless your claim is successful, offering peace of mind and no financial risk to you.
PSR Solicitors are recognised for our technical excellence, client care, and results-driven approach. We are accredited by the Law Society and members of the Association of Personal Injury Lawyers (APIL)—a reflection of our commitment to the highest legal and ethical standards.
Unlike some firms that rely on call centres or unqualified staff, we believe your case deserves personal attention from an experienced solicitor. We will take the time to listen, advise, and represent you with compassion and skill.
With offices in Chester, Colwyn Bay, Rhyl, Shotton, Wrexham, Ellesmere Port and Wallasey, our team of specialist personal injury solicitors is proud to serve clients throughout North Wales, Cheshire, Merseyside and beyond.
Whether you’re seeking answers, accountability, or the means to rebuild, we are here to help.
Your Cosmetic Surgery Negligence questions answered
Yes, signing a consent form does not prevent you from making a claim. If the risks were not properly explained or the treatment was carried out negligently, you may still be entitled to compensation.
You generally have three years from the date of the incident or when you first realised something had gone wrong. However, time limits can vary, so it's best to seek legal advice promptly.
While they are essential later in the process, we can begin your claim without them. Once you instruct us, we will obtain all relevant records on your behalf.
If you have experienced harm following a cosmetic procedure that went wrong, you are not alone—and you are entitled to answers. At PSR Solicitors, we understand how distressing it is when a treatment intended to enhance your appearance instead results in pain, disfigurement, or emotional trauma. These outcomes should not be accepted as just unfortunate side effects. You have the right to question the standard of care and to seek compensation where negligence has occurred.
Our qualified medical negligence solicitors will take the time to understand what happened, how it has affected you, and what steps can be taken to put things right. From your first enquiry, your case will be handled with professionalism, care and the serious attention it deserves.
We offer a free, no-obligation consultation and handle most claims on a No Win No Fee basis—so there is no financial risk if your case does not succeed. With offices in Chester, Rhyl, Colwyn Bay, Shotton (Deeside), Wrexham, Ellesmere Port and Wallasey, we are ideally placed to support clients across North Wales, Cheshire and the North West, as well as further afield.
As one of the region’s most trusted personal injury law firms, we are proud to help people recover not just compensation, but their confidence and peace of mind. Whether your procedure took place privately or through the NHS, we are here to help you hold those responsible to account.
Call us now on the freephone number at the top of this page or use our online enquiry form to get the specialist legal advice you need.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you—every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Alyssia King
Danial Barrett
Trainee Solicitor
Contact our Medical Negligence experts to get started…
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