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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
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We can help with estate planning to protect your wealth for the future and with probate/estate administration.
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Cosmetic Surgery Negligence Claims
Undergoing cosmetic surgery is a deeply personal decision, often made in the hope of improving your confidence, appearance or wellbeing. Whether carried out for aesthetic reasons or to correct a previous issue, patients place a great deal of trust in the skill and professionalism of their surgeon. When that trust is broken due to negligence, avoidable mistakes or poor-quality treatment, the physical and emotional consequences can be life changing.
At PSR Solicitors, we understand how distressing it can be to suffer harm as a result of cosmetic surgery gone wrong. Our specialist medical negligence solicitors act for clients across England and Wales, helping individuals secure compensation for the damage caused and the impact it has had on their lives.
Whether you are coping with permanent scarring, nerve damage, infection or emotional trauma following a failed procedure, we are here to help. We will take the time to understand your experience, explain your legal rights and guide you through the claims process with clarity and care.
To speak with a solicitor in confidence, call freephone using the number at the top of this page or complete our online enquiry form to arrange your free initial consultation.
I contacted PSR after hearing about their efficiency and expert knowledge. They charge a relatively small fee and made the process completely stress free.
Quality and professional service. My claim was dealt with very quickly and efficiently, would highly recommend.
They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.
Cosmetic surgery negligence arises when a medical or aesthetic practitioner fails to meet the standard of care legally expected of them, and this failure results in physical harm, emotional distress, or financial loss. These claims can relate to surgical errors, inadequate pre-operative advice, poor aftercare, or procedures performed by unqualified or poorly trained individuals.
Unlike emergency medical treatment, cosmetic surgery is usually elective, and patients often pay privately. However, this does not diminish a practitioner’s legal duty of care. Whether the treatment takes place in a private clinic, hospital, or beauty salon, all professionals performing cosmetic procedures must adhere to strict safety and ethical standards.
Common grounds for cosmetic surgery negligence claims include, but are not limited to:
In the UK, all doctors must adhere to the professional standards set out by the General Medical Council (GMC). When these are breached and harm occurs, it may be possible to bring a claim under medical negligence law.
It is important to understand that a disappointing cosmetic result is not always the same as negligence. Some procedures carry recognised risks, and an unsatisfactory outcome may occur even where reasonable care has been taken. The key question is whether the advice, consent process, treatment or aftercare fell below the standard expected and caused avoidable harm. If the evidence suggests that your outcome was an accepted complication rather than negligence, we will explain this clearly. If there are grounds to investigate further, we will help you take the next step.
Cosmetic surgery negligence claims can arise from a wide range of surgical and non-surgical procedures. The fact that a result is disappointing does not automatically mean that negligence has occurred, but if avoidable harm was caused by poor advice, unsuitable treatment, negligent technique, inadequate consent or poor aftercare, you may be able to bring a claim.
Common procedures that may lead to cosmetic surgery negligence claims include breast augmentation, breast reduction, breast uplift surgery, facelifts, rhinoplasty, liposuction, tummy tuck surgery, ear correction surgery, eye lift surgery and brow lift surgery. Claims may also arise from non-surgical or less invasive treatments, including Botox and anti-wrinkle injections, dermal fillers, chemical peels, laser skin treatments, skin tightening procedures and scar revision treatment.
Some claims involve more specialist procedures, such as laser eye surgery, hair transplants, cosmetic dental treatment, gastric band surgery or cosmetic weight-loss procedures. Whatever type of treatment you received, the key issue is whether the advice, consent process, procedure or aftercare fell below the standard expected and caused avoidable harm.
These claims often depend on a careful review of the full treatment journey, including the advice you were given, the consent process, the procedure itself and the aftercare provided.
For a successful claim, two key elements must be established:
At PSR Solicitors, we work closely with independent medical experts to assess your records and provide professional opinions on whether negligence occurred. This helps us build a robust case on your behalf. From the moment you contact us, we will take detailed notes of your experience, gather relevant documentation, and liaise with specialists to support your claim.
We understand that revisiting a traumatic experience can be difficult, particularly when it affects your appearance or confidence. That’s why we take the time to explain each step clearly and work at your pace.
Financial compensation following cosmetic surgery negligence is intended to help you recover and rebuild your life. While no sum can undo the distress you’ve experienced, it can ease the burden of medical costs, restore financial security, and provide access to corrective treatment if needed.
A successful claim may include payment for:
Where appropriate, we will also advise on personal injury trusts, allowing you to protect your compensation from affecting any means-tested benefits.
Many people choose to undergo cosmetic procedures abroad, often due to lower costs. However, if something goes wrong, bringing a claim can be more complicated. Foreign medical providers may not be subject to UK regulations, and local legal systems vary in terms of accountability and access to redress.
If you have received negligent treatment overseas, we may still be able to help. PSR Solicitors can explore whether there may be a route to claim, including where a UK-based clinic, company, agency or finance provider was involved in arranging the treatment. These cases can be complicated, so it is important to seek advice as early as possible.
We understand that the financial implications of legal action can feel overwhelming, particularly after already paying for a cosmetic procedure. That’s why we offer no win, no fee agreements in suitable cases. This means you will not pay any legal fees unless your claim is successful, offering peace of mind and no financial risk to you.
PSR Solicitors are recognised for our technical excellence, client care, and results-driven approach. We are accredited by the Law Society and members of the Association of Personal Injury Lawyers (APIL), a reflection of our commitment to the highest legal and ethical standards.
Unlike some firms that rely on call centres or unqualified staff, we believe your case deserves personal attention from an experienced solicitor. We will take the time to listen, advise, and represent you with compassion and skill.
With offices in Chester, Colwyn Bay, Rhyl, Shotton, Wrexham and Ellesmere Port, our team of specialist personal injury solicitors is proud to serve clients throughout North Wales, Cheshire, Merseyside and beyond.
Whether you’re seeking answers, accountability, or the means to rebuild, we are here to help.
Your Cosmetic Surgery Negligence questions answered
Yes, signing a consent form does not prevent you from making a claim.
In Cosmetic Surgery Claims, informed consent is often a key issue. A signed consent form does not automatically mean that proper consent was obtained. Patients should be given clear information about the nature of the procedure, the material risks, realistic outcomes, possible alternatives and the consequences of not going ahead.
If you were rushed into treatment, given unrealistic assurances, or not properly warned about the risks that later affected you, the consent process may need to be reviewed.
You generally have three years from the date of the incident or when you first realised something had gone wrong. However, time limits can vary, so it's best to seek legal advice promptly.
While they are essential later in the process, we can begin your claim without them. Once you instruct us, we will obtain all relevant records on your behalf.
Potentially, yes. Claims may arise from non-surgical treatments such as fillers, laser treatment, chemical peels or other aesthetic procedures where poor technique, unsafe products, inadequate training, poor hygiene or lack of aftercare caused avoidable harm.
Useful evidence may include consultation notes, consent forms, treatment records, photographs before and after the procedure, aftercare instructions, complaint correspondence, receipts, messages with the clinic and records of any corrective treatment. We can help obtain formal medical records where needed.
Possibly. An offer of corrective treatment does not automatically prove negligence, but it may be relevant. Before agreeing to further treatment, it is sensible to seek legal and medical advice, particularly if you are unsure whether the original procedure was carried out properly or whether the proposed correction is suitable.
Yes, psychological harm can form part of a claim where it was caused by negligent cosmetic treatment. Many clients experience anxiety, depression, loss of confidence or distress after avoidable scarring, disfigurement or a result that affects their appearance. Medical evidence may be needed to support this part of the claim.
Before agreeing to corrective treatment, it is sensible to seek legal and medical advice, especially if you are concerned the original procedure was negligent. Corrective treatment may affect the evidence in your claim, so photographs, medical notes and written advice from the clinic can be important. You should also make sure you understand the risks and likely outcome of any further procedure.
A recognised risk does not automatically mean there is no claim. The question is whether you were properly warned about that risk, whether the procedure was carried out to an acceptable standard, and whether the complication was managed appropriately. Independent expert evidence can help distinguish an unavoidable complication from negligent treatment.
If you have experienced harm following a cosmetic procedure that went wrong, you are not alone, and you are entitled to answers. At PSR Solicitors, we understand how distressing it is when a treatment intended to enhance your appearance instead results in pain, disfigurement, or emotional trauma. These outcomes should not be accepted as just unfortunate side effects. You have the right to question the standard of care and to seek compensation where negligence has occurred.
Our qualified medical negligence solicitors will take the time to understand what happened, how it has affected you, and what steps can be taken to put things right. From your first enquiry, your case will be handled with professionalism, care and the serious attention it deserves.
We offer a free, no-obligation consultation and handle most claims on a No Win No Fee basis, so there is no financial risk if your case does not succeed. With offices in Colwyn Bay, Rhyl, Shotton, Wrexham, Chester and Ellesmere Port, we are ideally placed to support clients across North Wales, Cheshire and the North West, as well as further afield.
As one of the region’s most trusted personal injury law firms, we are proud to help people recover not just compensation, but their confidence and peace of mind. Whether your procedure took place privately or through the NHS, we are here to help you hold those responsible to account.
Call us now on the freephone number at the top of this page or use our online enquiry form to get the specialist legal advice you need.
We have a proven record of success in securing justice and compensation for clients affected by negligent medical treatment. From complex misdiagnosis cases to life-changing surgical errors, our experienced team understands the legal and emotional challenges these claims bring.
We offer a personalised legal service, carefully tailored to your individual circumstances. Our commitment is to provide clear, compassionate guidance and to achieve the best possible outcome for you, every step of the way.
Richard Layfield LLB (Hons)
Solicitor - Head of Personal Injury & Clinical Negligence
VIEW PROFILE
Paul Rossiter
Paul Rossiter LLB (Hons)
Managing Director
Richard Layfield
Mark House
Mark House LLB (Hons)
Solicitor - Head of Litigation
Jasmine Ostanek
Jasmine Ostanek LLB (Hons)
Solicitor
Georgia Purcell
Georgia Purcell LLM (Hons)
Emily Williams
Personal Injury Solicitor
Alyssia King
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