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More Work Accident Claims
The client, a contracted cleaner working for a company in Ellesmere Port, reached out to us after seeing signs for Personal Injury Claims on a No Win No Fee basis. On the 15th April 2021, our client was walking in the canteen of her workplace when she slipped on spilt gravy located on the floor. She fell heavily to the floor and sustained an injury to her left hip, which resulted in a break.
This caused the claimant to be taken by ambulance to the hospital, where she was admitted for 11 days and underwent successful hip replacement surgery. However, the suffering did not stop there and she needed to take several months off work following the accident to recover.
We wanted to help the claimant gain the highest level of Hip Injury Compensation possible to acknowledge her injuries and long-lasting impacts on her health. We began investigating who was liable for the incident and liability was subsequently admitted by the insurers.
Our team prioritised the client’s health and following receipt of medical reports, we arranged cognitive behavioural therapy. We continually supported her throughout, ensuring that her concerns were listened to and guiding her through the options available to help her recover.
We attempted settlement with the liable party, however no reasonable offers were forthcoming. We knew how far-reaching the implications of the incident were for our client, from affecting her physical and mental health, to a loss of earnings due to not being able to return to work immediately. We wanted to gain the maximum payout which would account for these impacts, and so firmly took action for our client.
In order to progress matters, we prepared the necessary Particulars of Claim and issued the court proceedings. Following this, the defendant put forward a Part 36 offer of £32,377.35 on the 28th July 2023 which the client duly accepted. This settlement covered compensation for pain, suffering and loss of amenity, medical expenses, care and assistance and a 10% need for future surgery to her hip. Our proactive approach in prioritising client needs enabled us to gain the best outcome for her.
If you have had an accident whilst at work which wasn’t your fault, we can help. We regularly help clients claim the compensation that they deserve for the injuries they have sustained.
Our experts know the law around Slip At Work Injury Claims, and we will work hard on your behalf for an appropriate settlement to be reached. As one of the leading Personal Injury Solicitor firms in the North West, you can depend on us to support you through the process.
Communication is key at PSR, and we will regularly keep you updated on the progress of your case. All of our no win no fee solicitors have Law Society accreditation, meaning that they have been recognised as experts in their field.
You can count on us to provide you with exceptional service and secure the most successful outcome for your Work Accident Claim, whether your injury is minor or severe.
Trust us to help you.
I have nothing but good words to say about psr solicitors really helpful, caring and fast acting.
A 56-year-old cyclist from Birmingham has successfully secured £30,000 in compensation following a serious road traffic collision that left him with long-term injuries. The client, Mr M, contacted PSR Solicitors shortly after the accident for expert legal guidance, and our personal injury team worked diligently to ensure his injuries were properly recognised and his financial losses fully recovered.
On 12th February 2023, around 6:30pm, Mr M was cycling along the A38 Bristol Road — a busy thoroughfare in Birmingham — when he approached a T-junction. As he continued with right of way, a vehicle emerging from the side road failed to stop. The driver, in clear breach of the Highway Code, pulled out directly into Mr M's path, causing a sudden and forceful collision.
The impact was significant. Mr M had no opportunity to avoid the crash. He was thrown from his e-bike, suffering serious injuries as a result. Witness accounts and the road layout confirmed that the other driver had failed to give way, and was entirely at fault for the accident.
The collision left Mr M with a series of painful and debilitating injuries. These included trauma to his right foot and thigh, damage to his left leg and ankle, and injuries to his right shoulder and upper arm. Most significantly, he developed deep vein thrombosis (DVT), a condition medically determined to be caused by the accident and one that he will live with permanently. This led to long-term changes in his health and lifestyle.
Medical experts determined that the DVT was not only a direct result of the accident, but would also have permanent implications for Mr M's health. He would now require long-term management of the condition, including daily medication and the use of compression stocking, both of which imposed new financial and lifestyle burdens.
Mr M reached out to PSR Solicitors through our online enquiry form shortly after the incident. From the outset, we prioritised a comprehensive approach, ensuring that both the immediate injuries and the emerging long-term medical issues were properly documented.
Initially, the claim was submitted via the Rapid Claims Portal under the Pre-Action Protocol for low-value personal injury claims. Liability was admitted at an early stage by the defendant, which allowed us to focus on establishing the full extent of the injuries and building a robust claim.
As the complexity of Mr M’s condition became clearer, our legal team obtained four expert medical reports. These included opinions from an orthopaedic surgeon and a vascular specialist with experience in DVT cases. The medical evidence was essential in proving that the DVT was caused by the collision and would lead to long-term health implications.
In addition to the medical documentation, we gathered full evidence of financial losses, including:
To ensure that the claim was appropriately valued, we also sought written advice on quantum from a barrister. Their opinion confirmed that the defendant’s initial offers underestimated the true value of the claim.
As the value of the claim exceeded £25,000, the matter was removed from the portal and managed under the standard litigation track. Early settlement negotiations began in April 2025, but the defendant’s initial offer of £21,000 did not reflect the full extent of Mr M’s suffering or long-term care needs.
Following continued negotiations and detailed submissions from our legal team, the defendant eventually agreed to settle the claim for £30,000 in August 2025. This sum included general damages for pain and suffering, as well as special damages to cover Mr M’s long-term medical costs and financial losses.
The compensation Mr M received has enabled him to replace his e-bike and recover losses for his past and future medical needs, including the cost of daily medication and compression therapy.
Mr M has described the settlement as providing both closure and peace of mind. The funds have also helped alleviate the anxiety caused by the sudden and permanent changes to his health and lifestyle.
“While the facts of the collision were straightforward, proving the causation between the accident and the subsequent development of deep vein thrombosis required a detailed and medically-informed approach. We were able to demonstrate the link clearly through expert evidence and secure a settlement that properly reflected the long-term nature of the injury. This case is a strong example of how thorough legal and medical handling can make all the difference.”
Mr M provided heartfelt thanks following the successful conclusion of the case. He expressed particular appreciation for the clear advice, regular updates, and supportive communication he received throughout the process. His feedback is a reflection of our commitment to client care and to achieving the best possible outcome in every case we take on.
If you have been injured in a road traffic accident that was not your fault, whether as a cyclist, pedestrian, passenger or driver, PSR Solicitors are here to help. We will take the time to understand your situation, provide clear legal advice, and pursue the compensation you need to move forward.
We work on a No Win, No Fee basis, meaning there is no financial risk to you. With offices in Wrexham, Chester, Rhyl, Colwyn Bay, Shotton and Ellesmere Port, our team is here to support clients across North Wales, Cheshire, Merseyside and beyond.
To find out how we can help, call us today or fill in our online enquiry form to request a call back from one of our personal injury solicitors.
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