Trial Win for Wrexham Factory Worker Accused of Exaggerating Injuries

Workplace Accident Inside Lorry Leads to Head & Neck Injuries

In June 2023, a young employee at Maelor Foods in Wrexham suffered a painful injury while working a late shift. A man in his early 20s, our client was instructed by his line manager to assist with loading at the back of a lorry shortly after 11pm.

Without warning, the lorry moved while he was inside, causing him to strike his head against the overhead shutter. He reported the incident immediately and sought medical treatment the next day at Wrexham Maelor Hospital.

Lasting Injuries Disrupted Work and Daily Life

Following the accident, our client was diagnosed with multiple injuries:

• A head injury, which, while not life-threatening, led to persistent symptoms that took two months to fully resolve.
• Neck pain, which continued for up to six months, affecting his comfort, mobility, and ability to sleep and perform tasks.
• Chest wall pain, which lasted around eight weeks and caused discomfort during movement and exertion.

The cumulative impact of these injuries meant he was unable to return to work for two months. During this time, he experienced physical discomfort, anxiety about his job, and uncertainty about his recovery. Once fully recovered, he was able to resume his role at the factory.

Employer Challenges Claim with Serious Allegation

Although the defendant accepted that the incident had occurred, CCTV footage confirmed the movement of the lorry, they challenged the extent of the injuries reported. Their position was that the claim was exaggerated and untruthful.

This amounted to a formal allegation of fundamental dishonesty, a serious legal accusation that, if proven, could result in the claim being struck out entirely and the claimant facing legal costs or further sanctions.

Such allegations raise the stakes dramatically for injured individuals, turning a straightforward personal injury claim into a high-risk litigation.

How PSR Solicitors Built a Strong, Honest Case

Understanding the seriousness of the accusation, PSR Solicitors acted swiftly to protect the client’s position and prove the legitimacy of his injuries.

One of the unique challenges in this case was communication. English was not our client’s first language, and his written English was limited. This had led to inconsistencies in early documentation, discrepancies the defendant seized upon to support their claim of dishonesty.

Our legal team took a highly proactive and personal approach:

• We met with the client in person to go through every aspect of his case in detail.
• All legal documents and pleadings were read aloud and carefully explained to ensure full understanding.
• Interpreters were arranged for medical assessments and key appointments.
• We sought the advice of experienced Counsel early, allowing us to prepare a detailed and persuasive rebuttal.
• Throughout, we documented the language barriers and clarified how they had contributed to any miscommunications.

This comprehensive and empathetic strategy was essential to both defending our client’s integrity and giving him the confidence to proceed to trial.

A Rare Courtroom Win

Most personal injury claims are settled outside of court but in this case, the defendant refused to shift their position, and the matter proceeded to trial in January 2026.

Our client gave clear, honest evidence and, supported by our legal arguments, was successful. The court awarded him £2,000 in compensation, along with interest and an uplift for beating his own Part 36 offer, a strong endorsement of his credibility and the strength of our case.

A Just Outcome for a Wronged Employee

For our client, the victory brought more than just financial compensation. It was a powerful affirmation that he had been honest all along, and a clear rejection of the attempts to undermine his claim.

Thanks to PSR’s thorough preparation and commitment to client care, he was able to navigate a daunting legal process with clarity and confidence, and secure justice in the face of a serious challenge.

Successful Claim for Birmingham Cyclist Injured in Road Collision

A 56-year-old cyclist from Birmingham has successfully secured £30,000 in compensation following a serious road traffic collision that left him with long-term injuries. The client, Mr M, contacted PSR Solicitors shortly after the accident for expert legal guidance, and our personal injury team worked diligently to ensure his injuries were properly recognised and his financial losses fully recovered.

What happened

On 12th February 2023, around 6:30pm, Mr M was cycling along the A38 Bristol Road — a busy thoroughfare in Birmingham — when he approached a T-junction. As he continued with right of way, a vehicle emerging from the side road failed to stop. The driver, in clear breach of the Highway Code, pulled out directly into Mr M's path, causing a sudden and forceful collision.

The impact was significant. Mr M had no opportunity to avoid the crash. He was thrown from his e-bike, suffering serious injuries as a result. Witness accounts and the road layout confirmed that the other driver had failed to give way, and was entirely at fault for the accident.

Injuries sustained

The collision left Mr M with a series of painful and debilitating injuries. These included trauma to his right foot and thigh, damage to his left leg and ankle, and injuries to his right shoulder and upper arm. Most significantly, he developed deep vein thrombosis (DVT), a condition medically determined to be caused by the accident and one that he will live with permanently. This led to long-term changes in his health and lifestyle.

Medical experts determined that the DVT was not only a direct result of the accident, but would also have permanent implications for Mr M's health. He would now require long-term management of the condition, including daily medication and the use of compression stocking, both of which imposed new financial and lifestyle burdens.

How PSR Solicitors managed the case

Mr M reached out to PSR Solicitors through our online enquiry form shortly after the incident. From the outset, we prioritised a comprehensive approach, ensuring that both the immediate injuries and the emerging long-term medical issues were properly documented.

Initially, the claim was submitted via the Rapid Claims Portal under the Pre-Action Protocol for low-value personal injury claims. Liability was admitted at an early stage by the defendant, which allowed us to focus on establishing the full extent of the injuries and building a robust claim.

As the complexity of Mr M’s condition became clearer, our legal team obtained four expert medical reports. These included opinions from an orthopaedic surgeon and a vascular specialist with experience in DVT cases. The medical evidence was essential in proving that the DVT was caused by the collision and would lead to long-term health implications.

In addition to the medical documentation, we gathered full evidence of financial losses, including:

• Replacement cost of the e-bike damaged in the accident
• Costs of prescription medication since the incident
• Estimated future costs of compression garments and ongoing treatment

To ensure that the claim was appropriately valued, we also sought written advice on quantum from a barrister. Their opinion confirmed that the defendant’s initial offers underestimated the true value of the claim.

Negotiations and outcome

As the value of the claim exceeded £25,000, the matter was removed from the portal and managed under the standard litigation track. Early settlement negotiations began in April 2025, but the defendant’s initial offer of £21,000 did not reflect the full extent of Mr M’s suffering or long-term care needs.

Following continued negotiations and detailed submissions from our legal team, the defendant eventually agreed to settle the claim for £30,000 in August 2025. This sum included general damages for pain and suffering, as well as special damages to cover Mr M’s long-term medical costs and financial losses.

A positive resolution for the client

The compensation Mr M received has enabled him to replace his e-bike and recover losses for his past and future medical needs,  including the cost of daily medication and compression therapy.

Mr M has described the settlement as providing both closure and peace of mind. The funds have also helped alleviate the anxiety caused by the sudden and permanent changes to his health and lifestyle.

Comments from the legal team

“While the facts of the collision were straightforward, proving the causation between the accident and the subsequent development of deep vein thrombosis required a detailed and medically-informed approach. We were able to demonstrate the link clearly through expert evidence and secure a settlement that properly reflected the long-term nature of the injury. This case is a strong example of how thorough legal and medical handling can make all the difference.”

Client feedback

Mr M provided heartfelt thanks following the successful conclusion of the case. He expressed particular appreciation for the clear advice, regular updates, and supportive communication he received throughout the process. His feedback is a reflection of our commitment to client care and to achieving the best possible outcome in every case we take on.

Speak to our specialist road traffic accident team

If you have been injured in a road traffic accident that was not your fault, whether as a cyclist, pedestrian, passenger or driver, PSR Solicitors are here to help. We will take the time to understand your situation, provide clear legal advice, and pursue the compensation you need to move forward.

We work on a No Win, No Fee basis, meaning there is no financial risk to you. With offices in Wrexham, Chester, Rhyl, Colwyn Bay, Shotton and Ellesmere Port, our team is here to support clients across North Wales, Cheshire, Merseyside and beyond.

To find out how we can help, call us today or fill in our online enquiry form to request a call back from one of our personal injury solicitors.