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Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of medical negligence.
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Our clients were a married couple navigating the early stages of a recent dementia diagnosis. While one of them remained fully capable of making decisions, they both recognised the importance of putting legal safeguards in place while they still could.
Prompted by the diagnosis, the couple contacted PSR Solicitors for guidance on Lasting Powers of Attorney (LPAs). Their priority was to act swiftly, ensuring that the right legal documents were in place should the condition progress and decision-making capacity become impaired. One of the main concerns was how to protect and manage assets that were held solely in the name of the client with the diagnosis. The couple also wanted clarity on the two different types of LPA – one covering property and financial affairs, and the other health and welfare – and whether both were necessary in their situation.
Facing a dementia diagnosis is emotionally challenging. However, taking legal steps early brought the couple a sense of relief and reassurance. Knowing that they had appointed trusted attorneys to act on their behalf, if needed, gave them confidence and control during a difficult time.
Following an initial phone call for a quote, the couple made an appointment with our Wills and Probate team. We carefully took instructions, drafted both types of LPA, and met with them again to ensure the documents were properly signed and witnessed. Once the LPAs were registered with the Office of the Public Guardian, we provided certified copies for their records and securely stored the originals.
The emotional weight of the situation was never lost on us. We took care to ensure that the client with the diagnosis fully understood the documents and could provide informed instructions. Their decisiveness and clarity made it possible to move quickly and effectively.
Both LPAs were successfully registered, giving the couple peace of mind that, should the condition worsen, their attorneys would have the legal authority to assist with financial decisions and health-related matters.
The clients expressed their appreciation for how promptly we acted and how smooth the process was. For them, having the LPAs in place was one less thing to worry about during an otherwise uncertain time.
"Receiving a diagnosis like this is never easy. Thankfully, the client was still in a position to make decisions and understood the importance of acting early. It was a privilege to help them put these vital protections in place."
At PSR Solicitors, we’re here to help you take control of the future with confidence and compassion.
Our team of Wills and Probate Solicitors is here to provide clear, compassionate advice on Lasting Powers of Attorney, Wills, and estate planning. Whether you're planning ahead or responding to a recent diagnosis, we’ll guide you through every step with sensitivity and expertise.
With offices in Wrexham, Colwyn Bay, Rhyl, Shotton, Chester, Wallasey and Ellesmere Port, we're local, approachable, and ready to help.
To speak to a specialist solicitor, call the number at the top of this page, or complete our online enquiry form and a member of our team will be in touch.
A 56-year-old cyclist from Birmingham has successfully secured £30,000 in compensation following a serious road traffic collision that left him with long-term injuries. The client, Mr M, contacted PSR Solicitors shortly after the accident for expert legal guidance, and our personal injury team worked diligently to ensure his injuries were properly recognised and his financial losses fully recovered.
On 12th February 2023, around 6:30pm, Mr M was cycling along the A38 Bristol Road — a busy thoroughfare in Birmingham — when he approached a T-junction. As he continued with right of way, a vehicle emerging from the side road failed to stop. The driver, in clear breach of the Highway Code, pulled out directly into Mr M's path, causing a sudden and forceful collision.
The impact was significant. Mr M had no opportunity to avoid the crash. He was thrown from his e-bike, suffering serious injuries as a result. Witness accounts and the road layout confirmed that the other driver had failed to give way, and was entirely at fault for the accident.
The collision left Mr M with a series of painful and debilitating injuries. These included trauma to his right foot and thigh, damage to his left leg and ankle, and injuries to his right shoulder and upper arm. Most significantly, he developed deep vein thrombosis (DVT), a condition medically determined to be caused by the accident and one that he will live with permanently. This led to long-term changes in his health and lifestyle.
Medical experts determined that the DVT was not only a direct result of the accident, but would also have permanent implications for Mr M's health. He would now require long-term management of the condition, including daily medication and the use of compression stocking, both of which imposed new financial and lifestyle burdens.
Mr M reached out to PSR Solicitors through our online enquiry form shortly after the incident. From the outset, we prioritised a comprehensive approach, ensuring that both the immediate injuries and the emerging long-term medical issues were properly documented.
Initially, the claim was submitted via the Rapid Claims Portal under the Pre-Action Protocol for low-value personal injury claims. Liability was admitted at an early stage by the defendant, which allowed us to focus on establishing the full extent of the injuries and building a robust claim.
As the complexity of Mr M’s condition became clearer, our legal team obtained four expert medical reports. These included opinions from an orthopaedic surgeon and a vascular specialist with experience in DVT cases. The medical evidence was essential in proving that the DVT was caused by the collision and would lead to long-term health implications.
In addition to the medical documentation, we gathered full evidence of financial losses, including:
To ensure that the claim was appropriately valued, we also sought written advice on quantum from a barrister. Their opinion confirmed that the defendant’s initial offers underestimated the true value of the claim.
As the value of the claim exceeded £25,000, the matter was removed from the portal and managed under the standard litigation track. Early settlement negotiations began in April 2025, but the defendant’s initial offer of £21,000 did not reflect the full extent of Mr M’s suffering or long-term care needs.
Following continued negotiations and detailed submissions from our legal team, the defendant eventually agreed to settle the claim for £30,000 in August 2025. This sum included general damages for pain and suffering, as well as special damages to cover Mr M’s long-term medical costs and financial losses.
The compensation Mr M received has enabled him to replace his e-bike and recover losses for his past and future medical needs, including the cost of daily medication and compression therapy.
Mr M has described the settlement as providing both closure and peace of mind. The funds have also helped alleviate the anxiety caused by the sudden and permanent changes to his health and lifestyle.
“While the facts of the collision were straightforward, proving the causation between the accident and the subsequent development of deep vein thrombosis required a detailed and medically-informed approach. We were able to demonstrate the link clearly through expert evidence and secure a settlement that properly reflected the long-term nature of the injury. This case is a strong example of how thorough legal and medical handling can make all the difference.”
Mr M provided heartfelt thanks following the successful conclusion of the case. He expressed particular appreciation for the clear advice, regular updates, and supportive communication he received throughout the process. His feedback is a reflection of our commitment to client care and to achieving the best possible outcome in every case we take on.
If you have been injured in a road traffic accident that was not your fault, whether as a cyclist, pedestrian, passenger or driver, PSR Solicitors are here to help. We will take the time to understand your situation, provide clear legal advice, and pursue the compensation you need to move forward.
We work on a No Win, No Fee basis, meaning there is no financial risk to you. With offices in Wrexham, Chester, Rhyl, Colwyn Bay, Shotton and Ellesmere Port, our team is here to support clients across North Wales, Cheshire, Merseyside and beyond.
To find out how we can help, call us today or fill in our online enquiry form to request a call back from one of our personal injury solicitors.
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