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More Road Accident Claims
Our client, a 52-year-old police officer from Neston, contacted PSR Solicitors after sustaining multiple injuries in a road traffic accident. As someone with a physically demanding job and a longstanding commitment to personal fitness, he had been out on a routine early morning run when the collision occurred.
The incident took place on Deeside Industrial Estate in low-light conditions. Our client was wearing appropriate high-visibility gear, including a headtorch and reflective running clothing, to ensure he remained visible to passing vehicles. As he crossed a quiet junction, a vehicle unexpectedly turned in and struck him, causing him to fall and hit the ground with force.
Despite taking every reasonable precaution for his safety, he sustained serious injuries as a result of a driver failing to take appropriate care.
The collision left him with a head wound involving both the forehead and ear, which led to ongoing tinnitus. He also sustained soft tissue injuries to his neck and back, with symptoms that continued for several months after the incident. Over time, he developed psychological symptoms consistent with trauma from the experience.
Although his recovery was positive overall, he was unable to return to his previous level of physical activity. This had a significant impact on his daily life, routines and long-term wellbeing.
The client instructed PSR Solicitors within a month of the accident. We acted quickly to initiate the claims process, requesting third-party details through appropriate channels and submitting a formal claim to the defendant’s insurer.
Initially, the insurer failed to respond on the issue of liability. Nevertheless, we proceeded with gathering medical evidence to support the strength of the claim. An orthopaedic expert was instructed to assess the musculoskeletal injuries and confirmed the nature and extent of the damage. This report recommended further assessments with an ENT consultant for the tinnitus, a plastic surgeon for scarring, and a psychologist for the emotional trauma.
The insurer objected to these referrals, but we confirmed that we would be proceeding regardless, based on clinical necessity and the overall seriousness of the injuries.
Within the same week, the insurer made a pre-medical settlement offer. While early offers can sometimes be premature, we reviewed it carefully in light of the Judicial College Guidelines, the orthopaedic opinion, and the nature of the ongoing symptoms. We advised the client that, in our view, the offer reflected a fair and appropriate level of compensation.
The claim was settled within eight months of instruction, without the need for court proceedings. A total settlement of £25,000 was secured, resulting in £18,750 net of legal costs for the client.
The compensation reflected the injuries sustained, the disruption to his lifestyle, and the psychological effects of the collision. The client was able to move forward with the reassurance that what he had been through had been taken seriously, and that the harm he suffered had been properly recognised.
“This was a claim where the insurer’s early offer needed careful analysis. We ensured our client understood the full implications before making any decisions. By acting swiftly and maintaining pressure on the defendant’s representatives, we achieved a fair and timely settlement that avoided unnecessary delay or litigation.”
The client expressed sincere thanks for our proactive support, clear guidance and steady communication throughout the process. He was pleased with the outcome and felt confident that his case had been handled professionally and with care.
At PSR Solicitors, we help people across North Wales, Cheshire and the North West recover physically, emotionally and financially after being injured in road accidents—whether as drivers, passengers, cyclists or pedestrians. If you have been involved in an accident that wasn’t your fault, we’re here to help you understand your options and access the support you deserve.
Our personal injury team offers No Win, No Fee representation wherever possible, meaning you can pursue your claim without financial risk. With offices in Wrexham, Colwyn Bay, Rhyl, Shotton, Chester, Wallasey and Ellesmere Port, we are never far away when you need trusted legal advice.
To speak to a specialist solicitor, call 0800 020 9167 or complete our online enquiry form and a member of our team will be in touch.
A 56-year-old cyclist from Birmingham has successfully secured £30,000 in compensation following a serious road traffic collision that left him with long-term injuries. The client, Mr M, contacted PSR Solicitors shortly after the accident for expert legal guidance, and our personal injury team worked diligently to ensure his injuries were properly recognised and his financial losses fully recovered.
On 12th February 2023, around 6:30pm, Mr M was cycling along the A38 Bristol Road — a busy thoroughfare in Birmingham — when he approached a T-junction. As he continued with right of way, a vehicle emerging from the side road failed to stop. The driver, in clear breach of the Highway Code, pulled out directly into Mr M's path, causing a sudden and forceful collision.
The impact was significant. Mr M had no opportunity to avoid the crash. He was thrown from his e-bike, suffering serious injuries as a result. Witness accounts and the road layout confirmed that the other driver had failed to give way, and was entirely at fault for the accident.
The collision left Mr M with a series of painful and debilitating injuries. These included trauma to his right foot and thigh, damage to his left leg and ankle, and injuries to his right shoulder and upper arm. Most significantly, he developed deep vein thrombosis (DVT), a condition medically determined to be caused by the accident and one that he will live with permanently. This led to long-term changes in his health and lifestyle.
Medical experts determined that the DVT was not only a direct result of the accident, but would also have permanent implications for Mr M's health. He would now require long-term management of the condition, including daily medication and the use of compression stocking, both of which imposed new financial and lifestyle burdens.
Mr M reached out to PSR Solicitors through our online enquiry form shortly after the incident. From the outset, we prioritised a comprehensive approach, ensuring that both the immediate injuries and the emerging long-term medical issues were properly documented.
Initially, the claim was submitted via the Rapid Claims Portal under the Pre-Action Protocol for low-value personal injury claims. Liability was admitted at an early stage by the defendant, which allowed us to focus on establishing the full extent of the injuries and building a robust claim.
As the complexity of Mr M’s condition became clearer, our legal team obtained four expert medical reports. These included opinions from an orthopaedic surgeon and a vascular specialist with experience in DVT cases. The medical evidence was essential in proving that the DVT was caused by the collision and would lead to long-term health implications.
In addition to the medical documentation, we gathered full evidence of financial losses, including:
To ensure that the claim was appropriately valued, we also sought written advice on quantum from a barrister. Their opinion confirmed that the defendant’s initial offers underestimated the true value of the claim.
As the value of the claim exceeded £25,000, the matter was removed from the portal and managed under the standard litigation track. Early settlement negotiations began in April 2025, but the defendant’s initial offer of £21,000 did not reflect the full extent of Mr M’s suffering or long-term care needs.
Following continued negotiations and detailed submissions from our legal team, the defendant eventually agreed to settle the claim for £30,000 in August 2025. This sum included general damages for pain and suffering, as well as special damages to cover Mr M’s long-term medical costs and financial losses.
The compensation Mr M received has enabled him to replace his e-bike and recover losses for his past and future medical needs, including the cost of daily medication and compression therapy.
Mr M has described the settlement as providing both closure and peace of mind. The funds have also helped alleviate the anxiety caused by the sudden and permanent changes to his health and lifestyle.
“While the facts of the collision were straightforward, proving the causation between the accident and the subsequent development of deep vein thrombosis required a detailed and medically-informed approach. We were able to demonstrate the link clearly through expert evidence and secure a settlement that properly reflected the long-term nature of the injury. This case is a strong example of how thorough legal and medical handling can make all the difference.”
Mr M provided heartfelt thanks following the successful conclusion of the case. He expressed particular appreciation for the clear advice, regular updates, and supportive communication he received throughout the process. His feedback is a reflection of our commitment to client care and to achieving the best possible outcome in every case we take on.
If you have been injured in a road traffic accident that was not your fault, whether as a cyclist, pedestrian, passenger or driver, PSR Solicitors are here to help. We will take the time to understand your situation, provide clear legal advice, and pursue the compensation you need to move forward.
We work on a No Win, No Fee basis, meaning there is no financial risk to you. With offices in Wrexham, Chester, Rhyl, Colwyn Bay, Shotton and Ellesmere Port, our team is here to support clients across North Wales, Cheshire, Merseyside and beyond.
To find out how we can help, call us today or fill in our online enquiry form to request a call back from one of our personal injury solicitors.
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