Appointments can be held by video call, by phone or in person at one of our local offices.
Claim compensation on a ‘NO WIN NO FEE’ basis for all types of serious injury, workplace and traffic accident.
We can help you buy or sell a residential or commercial property including leasehold properties on a ‘NO MOVE NO FEE’ basis.
We help with divorce, children, finances, civil partnerships, estate planning and administration.
We can help with estate planning to protect your wealth for the future and with probate/estate administration.
Our expert solicitors can help you claim for, or settle a civil dispute, loss of money or a commercial debt.
Faulty & Dangerous Product Claim Experts
defective product claims
If you have been injured by a defective product, whether your new chair has collapsed under you, the wheel has fallen off your new bike or your children’s new toy has sharp edges, our experienced personal injury solicitors can help you claim the compensation you are entitled to.
When we purchase products, we rightfully expect them to be fit for purpose, in good condition and manufactured to a safe standard. So when these standards are not met and the purchaser suffers injury or illness due to a defective product, it is important that those responsible are held accountable.
In some cases, the manufacturer, distributors, suppliers, and retailers of the defective product may be unaware of the issue, so by raising awareness of a faulty or dangerous product you may also help prevent others from being injured in a similar way.
In addition, to the physical impacts of your injury, you may have incurred costs for medical treatment, travel expenses or damage to your property and possessions. Our specialist Defective Product Solicitors will carefully examine the details of your unique circumstances and put forward a claim that will adequately compensate you for what has happened.
We will handle your case on a No Win No Fee promise, offering you the peace of mind that if your claim proves to be unsuccessful, there are no legal fees for you to pay, meaning No Win No Fee = No Risk To You.
Trust us to help you.
Thank you very much. I never believed I would receive such a large sum of money. Your service is friendly and impeccable and I would certainly recommend you, in fact I already have.
Quality and professional service. My claim was dealt with very quickly and efficiently, would highly recommend.
They were very helpful, better value, and dealt with my claim within 7 months. After a 4 and a half years issue with my previous solicitors.
Faulty product claims range from people suffering burns from a faulty e-cigarette exploding in their face, damaging teeth when biting into a sandwich with a piece of metal inside it to children’s slides collapsing and injuring someone.
They all depend on the maker or seller of the product having a duty to provide you with a safe product in return for your money.
However, the product itself must have been recently purchased. If you have owned something for a long time it will be very difficult to prove who is at fault.
If you are looking to claim compensation for a personal injury or loss and you want free advice from a fully qualified solicitor then please contact us now.
Using one of our specialist solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis. This means that you won't have any legal costs to pay if your claim is unsuccessful so No Win No Fee = No Risk To You.
When making a faulty and dangerous product injury claim, there will be two elements to any compensation award your solicitor will be seeking on your behalf, the general damages, and the special damages.
The general damages for any defective and dangerous compensation claim are calculated by considering the nature and severity of the injuries suffered, reviewing the specifics of the incident, and assessing medical reports on the claimant’s injuries against the guidelines set out by the Judicial College.
General damages are designed to recompense you for the pain and suffering the injury has caused you, as well as compensating you for any reduction in physical and mental capabilities post-injury.
The special damages element of your defective product injury compensation claim will look to reimburse you for any financial losses suffered or financial expenses incurred as a result of the incident and injury and will include things such as:
Each defective product injury compensation claim will result in unique special damages due to the different injury-related expenses and variable loss of earnings but in essence, special damages are designed to return the claimant to the financial position they were in prior to their injuries.
Generally speaking, you are entitled to make a product liability claim when you have been injured by a dangerous and defective product, as set out in the Consumer Protection Act.
The fault may be due to a simple lack of testing of the product or down to a fundamentally dangerous product design but there are also other common reasons behind product liability claims including:
Crucially, manufacturers are unable to avoid responsibility simply because their product comes with the necessary labelling, detailed terms and conditions or a contract that attempts to absolve them of all culpability for injuries or any other losses.
Each product that comes to market must be manufactured to a reasonable quality, be fit for the purpose for which it was designed and as described.
Whilst any defective product can form the basis of a defective and dangerous compensation claim, below are some of the more common categories of product liability claims, including:
This can cover anything from the white goods in your kitchen to the TV in your lounge or the e-cigarette in your pocket, all of them can suffer from faults and have the potential to injure you or cause damage to your property.
This encompasses everything from faulty brakes on a bike, dangerous gym equipment or poorly designed footwear that causes long-term injury.
Whilst all drugs and medicines are subjected to rigorous testing, there are instances where they don’t work in quite the way they are designed to, resulting in unexpected side effects or efficacy issues due to manufacturing problems.
Whilst the majority of medical devices work perfectly due to the rigorous testing they have endured, on occasion, a defective product can slip through quality control, resulting in someone receiving a faulty replacement knee or hip, faulty cochlear implants, or a defective defibrillator.
As is often reported in the media, vehicles are not immune to a fault and due to their nature, can often have serious and significant consequences.
Whilst the intention is to improve your health, and in the majority of cases, they certainly do no harm, on occasion some can contain ingredients that cause you harm, affecting major organs like the liver and kidneys, as well as causing strokes and heart attacks.
If you are looking to claim compensation for a faulty or dangerous product and you want free advice from a fully qualified solicitor then please contact us now. Using one of our specialist personal injury claim solicitors ensures that you have a better chance of winning your claim and receiving all of the compensation and help that you are entitled to all on a No Win No Fee basis.
With offices in Wrexham, Colwyn Bay, Rhyl, Shotton (Deeside), and Ellesmere Port, PSR is a leading Personal Injury Law Firm in Wales and Personal Injury Lawyers in Cheshire.
We regularly act for clients on faulty product accident claims across North Wales, Cheshire, Merseyside, and Liverpool. As recognised expert Personal Injury Solicitors, we can support your needs wherever you live in Wales, England & Northern Ireland.
The team at PSR solicitors is best placed to help you with your Defective Product Accident Compensation Claim so for confidential, professional legal advice don’t hesitate to contact us today.
If you have been involved in an accident or been injured in any way in the past three years, through no fault of your own, contact us today and speak to one of our team so that we can help you get your life back on track.
Richard Layfield
Solicitor - Head of Personal Injury
I've been a Solicitor at PSR Solicitors since March 2013 and now take full responsibility for leading the Rhyl Office.
I completed both my Law LLB and LPC degrees at Cardiff University, graduating in 2008 and 2009 respectively. Thereafter, I completed my 2-year training contract at a firm based in Cardiff, then retained by this firm as a Criminal Defence Solicitor until I decided to relocate up to North Wales, for the countryside and the people..
As an experienced personal injury and civil litigation Solicitor, I represent Claimants in all manner of personal injury case work including injuries as a result of Road Traffic Accidents, Accidents at Work, and Occupiers Liability Accidents. I handle all types off personal injury claims from the minor right through to complex, serious injury claims.
Outside of work I'm a keen rugby fan, who enjoys running and travel.
Shotton Office, Rhyl Office, Ellesmere Port Office, Wallasey Office
Paul Rossiter
Managing Director
Shotton Office, Wrexham Office, Rhyl Office, Colwyn Bay Office, Ellesmere Port Office, Wallasey Office
I am the Managing Director of PSR Solicitors. After working in various law firms, both small high street firms and a larger practice in Manchester, I saw a gap in the market for a high quality practice that had the same core high street values of being personable and approachable and combining them with the efficiency and professionalism of a larger practice. PSR Solicitors was therefore established in 2009 in Shotton, Deeside with this aim. Since then PSR Solicitors has provided high quality legal services to local clients throughout North Wales and Cheshire.
I live in Chester with my young family and 2 dogs and enjoy regular holidays along the coast of North Wales.
I have recently been asked to join the board of trustees at Platform For Life, a mental health counselling charity in Chester. Good mental health is the foundation of a more fulfilled, happy and healthy life, yet many families struggle to access the help and support they need to achieve it. Platform for Life offers free local counselling and play therapy for families who would otherwise not be able to afford it.
Mark House
Solicitor - Head of Litigation
Shotton Office, Wrexham Office, Colwyn Bay Office, Wallasey Office
I completed my law degree and legal practice course at Nottingham Law School, before qualifying as a solicitor in 2004. I then worked at a specialist personal injury firm in the East Midlands and a leading regional firm, before joining PSR in 2017.
With PSR I've continued to specialise in acting for Personal Injury claimants and have developed a keen understanding of the procedures and tactics involved in pursuing a claim, as well as the difficulties and concerns faced by people who have suffered as the result of an accident.
Since 2014 I've been proud to help hundreds of people. I've represented the public in all manner of injury claims, including serious orthopaedic injuries, brain damage, and psychological trauma. I was instructed to deal with claims for clients in the aftermath of the Potters Bar rail crash and the Penhallow hotel fire.
In addition, I represent clients in relation to all manner of disputes. I have dealt with professional negligence claims, such as those against solicitors and builders. I have helped clients recover money which is due to them and to dispute invoices which have been sent to them. I have helped business defend claims against them. I have tackled neighbour and boundary disputes.
I live locally to the Colwyn Bay office, and outside of work, I enjoy taking advantage of the coastal and mountain outdoor activities which are available on the doorstep. I'm also heavily involved with an outdoor pursuits charity, which I find an enjoyable and rewarding way of using my free time.
Jasmine Simpson
Trainee Solicitor
Colwyn Bay Office
I joined PSR Solicitors in May 2022 as part of their first cohort of Trainee Solicitors.
I started my legal studies at The University of Liverpool graduating with an LLB Law Degree in 2018. I then went on to complete the Legal Practice Course at the University of Law, Chester.
I am currently training within the Personal Injury and Litigation Departments, having already trained in Conveyancing and Family Law. I am on track to qualify as a solicitor in summer 2023.
Outside of work I enjoy making the most of living in North Wales, often spending my weekends on the Llyn Peninsula. I also love skiing holidays and travelling to warmer destinations.
Under the Consumer Protection Act 1987, there are three main parties that can be held liable for defective product injury claims.
In the event that a supplier fails to divulge the identity of any of the above parties to a claimant within a reasonable timeframe, they can also be held liable.
There are also certain circumstances where the liability extends to cover retailers, wholesalers, repairers, and hirers of defective products but your solicitor can discuss that with you if it is relevant to your case.
Under the Consumer Protection Act 1987, legislation imposes strict liability on a producer for damage or injury caused by a dangerous and faulty product. If it can be proved that the safety of the product was below a satisfactory standard you are entitled to make a claim. It is not necessary to prove negligence, all that you need to be able to do is demonstrate the following:
Contact our Injury Claim experts to get started…
Tell us a little about your legal issue and one of our Solicitors will contact you to discuss how we can help you and also advise you of the costs involved.
This data will only be used by PSR Solicitors Ltd for processing your query and for no other purpose.
